Address
Form of workSalary : $5,201.73 - $6,323.20 Monthly
Location : Carlsbad, CA
Job Type: Part Time, 12 Months
Job Number: 24-3835
Department: Information Technology Services
Opening Date: 03/22/2024
Closing Date: 4/12/2024 4:00 PM Pacific
Position Details
This is an open recruitment to establish an eligibility list to fill the current vacant position. The eligibility list will also be used to fill any vacancies which may occur within a period of one year, or until the eligibility list is depleted. The current vacancy works 4 hours per day, 12 months per year.
The recruitment process will consist of a training and experience examination and a structured interview.
BASIC FUNCTION
Under the direction of the Director-Information Systems and Technology, perform a variety of technical duties involved in the installation, configuration, operation, maintenance, troubleshooting, diagnosis, and repair of network, voice, data communication, and audio/visual systems, computers, equipment, hardware, and software; perform a variety of network support activities; provide technical user support.
Essential Duties and Knowledge, Skills, and Abilities
Perform a variety of technical duties involved in the installation, configuration, operation, maintenance, troubleshooting, diagnosis, and repair of local and wide area networks, voice and data communication systems, computers, equipment, hardware, and software.
Perform a variety of technical duties involved in the installation, configuration, operation, maintenance, troubleshooting, diagnosis, and repair of audio/visual systems, including projectors, cameras, broadcasting equipment, sound systems, intercoms, and related equipment.
Perform a variety of network support activities, including establishing and maintaining user accounts, permissions, directories, passwords, group memberships, shared folders, email accounts, internet connectivity, and designated programs and systems; participate in system maintenance activities; participate in monitoring network security.
Provide assistance to users to resolve hardware, software, and connectivity issues; respond to inquiries and provide technical information concerning related practices, techniques, and procedures; analyze, define, and correct issues with computer hardware, software, network, voice, and data communication systems and equipment.
Communicate with personnel and various outside agencies to exchange information and resolve issues and concerns.
Participate in the research, evaluation, development, and implementation of strategies for enhancement of voice and data communications, including upgrades to network hardware and software.
Participate in the development and presentation of training to District personnel on the operation and use of computer hardware, software, network, audio/visual, voice and data communication systems and equipment.
Maintain a variety of logs, records, forms, documentation, and reports related to assigned activities; maintain and update software licensing and subscriptions as assigned.
Operate a variety of computers, servers, peripherals, equipment, and specialized software; drive a vehicle to conduct work.
Install cables, wires, hubs, switches, routers, and other equipment for computer systems, networks, voice and data communication systems, audio/visual systems, and peripherals.
Attend and participate in various meetings, training, and in-services as assigned.
OTHER DUTIES
Perform other related duties as assigned.
KNOWLEDGE OF:
Practices, procedures, and techniques involved in the installation, configuration, operation, maintenance, troubleshooting, diagnosis, and repair of network, voice, data communication, and audio/visual systems, computers, equipment, hardware, and software.
Principles, methods, and procedures of operating computers and peripheral equipment.
Computer hardware systems, software applications, and networking standards utilized by the District.
LAN and WAN usage and network terminology.
Materials, methods, and tools used in the operation and repair of computer and network systems.
General principles, practices, and procedures involved in networking.
General components and capabilities of network hubs, switches, routers, servers and cabling.
Audio and video equipment and control systems.
Interpersonal skills using tact, patience, and courtesy.
Oral and written communication skills.
Basic arithmetic.
Basic research techniques.
Record-keeping techniques.
ABILITY TO:
Perform a variety of technical duties involved in the installation, configuration, operation, maintenance, troubleshooting, diagnosis, and repair of network, voice, and data communication systems, computers, equipment, hardware, and software.
Troubleshoot, diagnose, and resolve issues with computers, networks, hardware, software, and related peripherals.
Perform a variety of network administration activities including establishing and maintaining user accounts, passwords, security applications, email accounts, and internet connectivity.
Install and assure proper operation of server and work station software.
Maintain network security, servers, and databases.
Communicate effectively both orally and in writing.
Read and interpret technical equipment diagrams, specifications, manuals, schematics and instructions.
Maintain records, documentation, system support logs, equipment inventory, training materials and documents related to technology operations.
Learn and effectively use hardware and software utilized by the District.
Learn and adapt to changing technologies.
Meet schedules and timelines.
Train and assist users of varying levels of technical experience and knowledge.
Safely operate and maintain tools, equipment, and materials.
Establish and maintain effective working relationships with others.
Entrance Qualifications
Any combination equivalent to: graduation from high school supplemented by course work in computer science or related field and three years of experience involving the installation, maintenance, and repair of network systems and related hardware, software, and equipment.
LICENSES AND OTHER REQUIREMENTS:
Valid California driver's license
Selection Process/Additional Information
Candidates who meet the minimum requirements, as demonstrated in their application materials, will be required to successfully complete a competitive testing process to measure the knowledge, skills and abilities necessary to perform the essential functions of the job, which may consist of a written examination, a training and experience evaluation, a performance examination, and/or structured oral interviews. The candidates achieving the top three ranks of the appropriate eligibility list will be referred for a final selection interview. The Eligibility List resulting from this examination may be used to fill vacancies in related job classifications for which no Eligibility List exists (Ed Code 45272).
Carlsbad Unified School District is an Equal Opportunity Employer
Carlsbad Unified School District aspires for our staff to reflect the rich diversity of our students
Pay Increases: New classified employees are typically placed on the first step of the assigned salary range. Step increases occur annually until Step 5 is reached, after which longevity steps are allocated in accordance with years of service.
Benefits: Employees working 4 hours per day or more will be provided an option of Anthem Blue Cross HMO or Kaiser health benefits, as well as Delta Dental and EyeMed Vision benefits; employee contribution amounts are shared with the District and vary depending on number of hours worked per day. (Employees may opt out of medical, dental and vision insurance but may require to provide proof of other health coverage.) The district also pays into a life insurance policy for all employees who work at least 4 hours per day. Additional options for life insurance and disability insurance are available.
Vacation: New employees earn vacation time on a basis of 1 day for each month in paid status, resulting in up to 12 days of vacation time per year, prorated based on months worked per year. Employees with years of longevity may earn up to 25 days of vacation time per year, prorated based on months worked per year.
Holidays: Employees are allocated up to 15 scheduled holidays and 2 floating holidays per year; holidays are prorated based on months worked per year.
Sick and Personal Necessity: Employees earn sick leave on a basis of 1 day for each month in paid status, resulting in up to 12 days of sick time per year. Employees may use up to 7 days of their sick leave balance each year for personal necessity purposes.
Retirement: Retirement: Employees working 4 or more hours per day and those already contributing to CalPERS will be automatically enrolled into CalPERS upon hire. The District's CalPERS formula is 2% at 55 for employees enrolled with CalPERS prior to 12/31/2012 and 2% at 62 for employees who have already or will enroll into CalPERS as of 01/01/2013 or afterward. Employees working less than 4 hours per day will be included in an alternative retirement plan based on the use of pretax contributions.
Please visit the Carlsbad Unified School District website to view details regarding salary schedules, employees benefits, an electronic copy of the LIUNA Classified Union Handbook, and an electronic copy of the Personnel Commission Rules.
01
I understand that in order for my application to receive every consideration in the selection process, I must complete the following supplemental questionnaire for this position. The information I provide will be reviewed and used to determine my eligibility to move forward in the selection process. Unanswered questions, incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. If the supplemental question is not applicable, please indicate N/A. I have read and understand the above instructions regarding supplemental questions.
02
Please provide a written response of no more than 500 words to each of the following questions. Your responses will be evaluated by a panel of qualified, objective raters as a weighted test part.
I have read and understand the above statements.
03
Please describe your experience configuring, troubleshooting, and maintaining Cisco equipment, including routers, switches, and VoIP equipment. Please specify the types of equipment, and what your role was in the configuration, troubleshooting, and maintaining the equipment.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
04
Please describe your experience configuring, troubleshooting, and maintaining Windows Servers and Windows Server operating systems. Please specify your role supporting Windows Servers and operating systems.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
05
Please describe your experience maintaining and updating Windows Active Directory.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
06
Describe your experience in the installation, troubleshooting, and repair of voice and data communication systems. Please include the type of systems you worked with and what your role was in the installation, troubleshooting and/or repair of these systems.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
07
Describe your experience in the installation, troubleshooting, and repair of audio/visual systems. Please include the type of systems you worked with and what your role was in the installation, troubleshooting and/or repair of these systems.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
08
Describe your experience in providing end-user support and training.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
09
Describe your experience configuring, troubleshooting, and maintaining printers and multifunction copiers and associated software.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
10
Describe your experience configuring, troubleshooting, and maintaining virtualization software such as Hyper-V and VMware.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
11
Please be sure to answer the above questions as truthfully and accurately as possible. Your responses to these questions may be assessed in subsequent examination parts, and any sign of deliberate misinformation or intentional exaggeration will result in disqualification from the examination process and a possible bar from future employment opportunities with the Carlsbad Unified School District.
I have read and understand ...
Location : Carlsbad, CA
Job Type: Part Time, 12 Months
Job Number: 24-3835
Department: Information Technology Services
Opening Date: 03/22/2024
Closing Date: 4/12/2024 4:00 PM Pacific
Position Details
This is an open recruitment to establish an eligibility list to fill the current vacant position. The eligibility list will also be used to fill any vacancies which may occur within a period of one year, or until the eligibility list is depleted. The current vacancy works 4 hours per day, 12 months per year.
The recruitment process will consist of a training and experience examination and a structured interview.
BASIC FUNCTION
Under the direction of the Director-Information Systems and Technology, perform a variety of technical duties involved in the installation, configuration, operation, maintenance, troubleshooting, diagnosis, and repair of network, voice, data communication, and audio/visual systems, computers, equipment, hardware, and software; perform a variety of network support activities; provide technical user support.
Essential Duties and Knowledge, Skills, and Abilities
Perform a variety of technical duties involved in the installation, configuration, operation, maintenance, troubleshooting, diagnosis, and repair of local and wide area networks, voice and data communication systems, computers, equipment, hardware, and software.
Perform a variety of technical duties involved in the installation, configuration, operation, maintenance, troubleshooting, diagnosis, and repair of audio/visual systems, including projectors, cameras, broadcasting equipment, sound systems, intercoms, and related equipment.
Perform a variety of network support activities, including establishing and maintaining user accounts, permissions, directories, passwords, group memberships, shared folders, email accounts, internet connectivity, and designated programs and systems; participate in system maintenance activities; participate in monitoring network security.
Provide assistance to users to resolve hardware, software, and connectivity issues; respond to inquiries and provide technical information concerning related practices, techniques, and procedures; analyze, define, and correct issues with computer hardware, software, network, voice, and data communication systems and equipment.
Communicate with personnel and various outside agencies to exchange information and resolve issues and concerns.
Participate in the research, evaluation, development, and implementation of strategies for enhancement of voice and data communications, including upgrades to network hardware and software.
Participate in the development and presentation of training to District personnel on the operation and use of computer hardware, software, network, audio/visual, voice and data communication systems and equipment.
Maintain a variety of logs, records, forms, documentation, and reports related to assigned activities; maintain and update software licensing and subscriptions as assigned.
Operate a variety of computers, servers, peripherals, equipment, and specialized software; drive a vehicle to conduct work.
Install cables, wires, hubs, switches, routers, and other equipment for computer systems, networks, voice and data communication systems, audio/visual systems, and peripherals.
Attend and participate in various meetings, training, and in-services as assigned.
OTHER DUTIES
Perform other related duties as assigned.
KNOWLEDGE OF:
Practices, procedures, and techniques involved in the installation, configuration, operation, maintenance, troubleshooting, diagnosis, and repair of network, voice, data communication, and audio/visual systems, computers, equipment, hardware, and software.
Principles, methods, and procedures of operating computers and peripheral equipment.
Computer hardware systems, software applications, and networking standards utilized by the District.
LAN and WAN usage and network terminology.
Materials, methods, and tools used in the operation and repair of computer and network systems.
General principles, practices, and procedures involved in networking.
General components and capabilities of network hubs, switches, routers, servers and cabling.
Audio and video equipment and control systems.
Interpersonal skills using tact, patience, and courtesy.
Oral and written communication skills.
Basic arithmetic.
Basic research techniques.
Record-keeping techniques.
ABILITY TO:
Perform a variety of technical duties involved in the installation, configuration, operation, maintenance, troubleshooting, diagnosis, and repair of network, voice, and data communication systems, computers, equipment, hardware, and software.
Troubleshoot, diagnose, and resolve issues with computers, networks, hardware, software, and related peripherals.
Perform a variety of network administration activities including establishing and maintaining user accounts, passwords, security applications, email accounts, and internet connectivity.
Install and assure proper operation of server and work station software.
Maintain network security, servers, and databases.
Communicate effectively both orally and in writing.
Read and interpret technical equipment diagrams, specifications, manuals, schematics and instructions.
Maintain records, documentation, system support logs, equipment inventory, training materials and documents related to technology operations.
Learn and effectively use hardware and software utilized by the District.
Learn and adapt to changing technologies.
Meet schedules and timelines.
Train and assist users of varying levels of technical experience and knowledge.
Safely operate and maintain tools, equipment, and materials.
Establish and maintain effective working relationships with others.
Entrance Qualifications
Any combination equivalent to: graduation from high school supplemented by course work in computer science or related field and three years of experience involving the installation, maintenance, and repair of network systems and related hardware, software, and equipment.
LICENSES AND OTHER REQUIREMENTS:
Valid California driver's license
Selection Process/Additional Information
Candidates who meet the minimum requirements, as demonstrated in their application materials, will be required to successfully complete a competitive testing process to measure the knowledge, skills and abilities necessary to perform the essential functions of the job, which may consist of a written examination, a training and experience evaluation, a performance examination, and/or structured oral interviews. The candidates achieving the top three ranks of the appropriate eligibility list will be referred for a final selection interview. The Eligibility List resulting from this examination may be used to fill vacancies in related job classifications for which no Eligibility List exists (Ed Code 45272).
Carlsbad Unified School District is an Equal Opportunity Employer
Carlsbad Unified School District aspires for our staff to reflect the rich diversity of our students
Pay Increases: New classified employees are typically placed on the first step of the assigned salary range. Step increases occur annually until Step 5 is reached, after which longevity steps are allocated in accordance with years of service.
Benefits: Employees working 4 hours per day or more will be provided an option of Anthem Blue Cross HMO or Kaiser health benefits, as well as Delta Dental and EyeMed Vision benefits; employee contribution amounts are shared with the District and vary depending on number of hours worked per day. (Employees may opt out of medical, dental and vision insurance but may require to provide proof of other health coverage.) The district also pays into a life insurance policy for all employees who work at least 4 hours per day. Additional options for life insurance and disability insurance are available.
Vacation: New employees earn vacation time on a basis of 1 day for each month in paid status, resulting in up to 12 days of vacation time per year, prorated based on months worked per year. Employees with years of longevity may earn up to 25 days of vacation time per year, prorated based on months worked per year.
Holidays: Employees are allocated up to 15 scheduled holidays and 2 floating holidays per year; holidays are prorated based on months worked per year.
Sick and Personal Necessity: Employees earn sick leave on a basis of 1 day for each month in paid status, resulting in up to 12 days of sick time per year. Employees may use up to 7 days of their sick leave balance each year for personal necessity purposes.
Retirement: Retirement: Employees working 4 or more hours per day and those already contributing to CalPERS will be automatically enrolled into CalPERS upon hire. The District's CalPERS formula is 2% at 55 for employees enrolled with CalPERS prior to 12/31/2012 and 2% at 62 for employees who have already or will enroll into CalPERS as of 01/01/2013 or afterward. Employees working less than 4 hours per day will be included in an alternative retirement plan based on the use of pretax contributions.
Please visit the Carlsbad Unified School District website to view details regarding salary schedules, employees benefits, an electronic copy of the LIUNA Classified Union Handbook, and an electronic copy of the Personnel Commission Rules.
01
I understand that in order for my application to receive every consideration in the selection process, I must complete the following supplemental questionnaire for this position. The information I provide will be reviewed and used to determine my eligibility to move forward in the selection process. Unanswered questions, incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. If the supplemental question is not applicable, please indicate N/A. I have read and understand the above instructions regarding supplemental questions.
- Yes
- No
02
Please provide a written response of no more than 500 words to each of the following questions. Your responses will be evaluated by a panel of qualified, objective raters as a weighted test part.
I have read and understand the above statements.
- Yes
- No
03
Please describe your experience configuring, troubleshooting, and maintaining Cisco equipment, including routers, switches, and VoIP equipment. Please specify the types of equipment, and what your role was in the configuration, troubleshooting, and maintaining the equipment.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
04
Please describe your experience configuring, troubleshooting, and maintaining Windows Servers and Windows Server operating systems. Please specify your role supporting Windows Servers and operating systems.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
05
Please describe your experience maintaining and updating Windows Active Directory.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
06
Describe your experience in the installation, troubleshooting, and repair of voice and data communication systems. Please include the type of systems you worked with and what your role was in the installation, troubleshooting and/or repair of these systems.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
07
Describe your experience in the installation, troubleshooting, and repair of audio/visual systems. Please include the type of systems you worked with and what your role was in the installation, troubleshooting and/or repair of these systems.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
08
Describe your experience in providing end-user support and training.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
09
Describe your experience configuring, troubleshooting, and maintaining printers and multifunction copiers and associated software.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
10
Describe your experience configuring, troubleshooting, and maintaining virtualization software such as Hyper-V and VMware.
Be sure to include the name of the organization(s) you worked for while conducting these duties, along with your job title(s) and dates of employment. If you do not have this type of experience, please type N/A.
11
Please be sure to answer the above questions as truthfully and accurately as possible. Your responses to these questions may be assessed in subsequent examination parts, and any sign of deliberate misinformation or intentional exaggeration will result in disqualification from the examination process and a possible bar from future employment opportunities with the Carlsbad Unified School District.
I have read and understand ...
