Address
Form of workAvenue5 is growing, and we are in search of a Systems Conversions Analyst to join our dynamic team of Fivers!
About Us
We are a vibrant third-party multifamily Property Management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:
- Listen to our associates, recognize them, and give them room to grow
- Invest in our associates to help them become the best version of themselves
- Approach every important decision with our associates in mind
- Celebrate our associates’ successes and encourage them to raise the bar even higher
Summary of Responsibilities
The Systems Conversions Analyst serves as the liaison between the Avenue5 integrations team and the client and is responsible for assisting with setup, collection, and conversion of data for the purpose of onboarding properties. This role oversees and supports multiple implementations simultaneously and assists with determining project scope and ensuring a high level of quality and data integrity. The Systems Conversions Analyst serves as the central point of contact for the conversion through the onboarding process and routinely relays project information to management and key stakeholders.
Primary Responsibilities and Objectives
• Responsible for collecting and tracking of information, data and reports needed to transition properties quickly and effectively
• Collaborate with the integrations and system support teams to manage the timing of the system conversion processes and ensure data integrity
• Consult with integrations specialist or operational lead to manage expectations and ensure data is converted accurately and meets client’s needs
• Analyze the information from Yardi Voyager and various other systems and sources to streamline conversion process onto Avenue5 system platforms • Configure the system as defined by project scope and specifications
• Manage multiple property system conversions simultaneously
• Validate and test data to ensure it is imported into Yardi Voyager or other systems completely and accurately as required
• Perform clean up, manipulation and formatting of data files to complete imports and exports Successfully.
• Setup and update Rent Café and the CRM for new properties
• Setup the ancillary interfaces in Yardi Voyager to support the client
• Coordinate and track offboarding workflow processes with the property and accounting teams
• Track and report on conversion analytics and costs to key stakeholders
• Perform backup support for the help desk and training team for the system module programs
• Perform other duties as assigned
Education and Experience
• High School Diploma required. Associates or bachelor’s degree is preferred.
• One to two years of experience with Yardi Voyager, RentCafe, CRM, and Blue Moon is required
• One to two years of experience in Property Management is preferred
• One to two years of accounting experience is preferred
Skills and Requirements
• Detail oriented and high desire to learn and grow
• Excellent written and verbal communication skills
• Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel skills
• Excellent customer service and interpersonal skills with the ability to relate to others and solve conflict • Ability to work independently and prioritize effectively
• Able to work in a fast-paced environment with a keen sense of urgency
• Strong interpersonal skills to communicate with all levels of management effectively and sensitively
• Solid organizational and time management skills
• Demonstrated aptitude with dealing with demanding client needs
• Able to complete tasks on deadline
• Ability to organize recurring tasks
• Ability to articulate technical and functional concepts to technical and non-technical audiences
• Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned.
Scheduling
• Required to maintain a regular schedule which may require working outside business hours, weekends, and non-traditional holidays
• Ability to travel (15%)
Environment
• Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions)
• Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces
• Potential exposure to communicable diseases through frequent contact with public
Physical Requirements
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. These functions include, but are not limited to:
• Ability to lift, push and pull up to 25 pounds
• Hearing and visual ability to observe and detect signs of emergency required
• Must be able to sit, stand, reach, bend, and stoop for extended periods of time
• Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction
• Ability to receive detailed information through oral communication, and to make the discriminations in sound
• Visual requirements including color, depth perception, and field vision
• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct
• Ability to tolerate stressful situations
• Ability to work under minimal to moderate supervision This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.
Diversity
Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
