AddressDescription
Systems Analyst Senior
Location: This position will work a hybrid model (remote & office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.
Preferred Location: Indianapolis, IN
The Systems Analyst Senior is responsible for handling both systems and business requirements for the Next Generation Desktop (NGD) platform. Specifically focusing on contact center application delivery. System work will involve managing the requirements around data channels that the platform both sends and receives on. The business requirement portion will focus on the enhancements to the platform that affect both the User Interface and the potentially changing data requirements for screens and transmissions.
How You Will Make An Impact:
- Manages integrated functionality, usability, reliability, performance and support requirements of a system.
- Creates feature test strategies and environment needs.
- Provides the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.
- Applies and mentors use of tools to define requirements.
- Anticipates and identifies opportunities for improvement.
- Ensures high level designs including architecture requirements are accurately documented and map to approved requirements.
- Assists in developing training documentation and proactive identification of additional documentation needs.
Minimum Requirements:
- Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 3 years experience with documenting requirements and/or building test cases for a variety of technologies; or any combination of education and experience, which would provide an equivalent background.
- This position is part of our FGS (Federal Government Services) division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years.
Preferred Skills, Capabilities & Experiences:
- Strong working knowledge in the use of these tools: Confluence, Zephyr, Jira and Yogi is highly preferred.
- Experience working in an Agile methodology is highly preferred (Agile certification is a plus).
- Knowledge of the Medicare insurance program and shared systems is a plus.
- Demonstrated track record of documenting requirements to hand off to developers and testers is preferred.
- Experience testing/product quality processes tools and methods strongly preferred.
- Project management experience and training in facilitation strongly preferred.
If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a `sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.
