Systems Analyst

Disclaimer:

By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire.

ABOUT US:

CMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local government agencies. As a SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients. Leaning on our core values of Integrity & Commitment, CMT’s mission is to continue delivering the highest quality services to our customers by applying best practices from our team of Industry experts ensuring not only our customers success, but the establishment of CMT Services as their Reliable Partner of Choice.

Duties:

• Partnering with business leadership to support the overall performance of the system, data extracts/management and initiatives of the Center of Excellence team.
• Facilitates the creation of reports using the OTBI (Oracle Transaction Business Intelligence) and other reporting tools provided by Oracle cloud ERP applications.
• Identifies, coordinates, and resolves system issues by working with DC Water Business, IT, Managed Care Services, and software vendor’s support center.
• Participates in projects related to improvements and automation of various business processes in Finance/Procurement/Payroll applications.
• Works with management as needed on the status of data management, managed care Jira tickets and projects. Problems resolution that requires research, analysis, and evaluation of multiple variables.
• Creates business requirements, user test scenarios, test data, test plans and design documents for the enhancements and new projects related to ERP/EPM/Payroll/Fusion-Data Analytics systems/Data Warehouse.
• Ability to learn any new reporting tools introduced by DCW.
• Assist business leads with the resolution of any day-to-day issues related to ERP business processes.
• Interacts regularly and comfortably across various DC Water departments - from individual to the Management level to negotiate solutions that foster strong relationships and continued success of the organizational goals and objectives.
• Maintain and update knowledge on KPIs, Dashboard Reports, Summary Reports, Oracle ERP Applications and perform tests on all new releases and patches.
• Maintain documentation for application maintenance and change control management; and prepare data for software development cycle and prepare solutions for all enhancements.
• Closely work with the system end-users by providing/facilitating necessary training, support, and troubleshooting. Collects user input regarding system functionality and explores feasibility of potential improvements/enhancements to the system configurations.
• Interacts with employees, contractors, and management at all levels.

Education/ Experience & Other Minimum Qualifications Required:

• Requires a bachelor’s degree in finance, Accounting, Business Management, or Information Technology (or related field) from an accredited college/university, and three (3) to six (6) months of hands-on experience in Oracle Cloud ERP at DCW.
• Understanding of Microsoft office and Oracle tools.
• Strong MS Excel skills including formula building, pivot tables etc.
• Ability to work well independently and follow detailed instructions for completing tasks.
• Strong problem-solving skills and ability to quickly adapt to changing priorities or tasks.
• Excellent communication, analytical, and organizational skills are required.
• Minimum working knowledge or Training of Oracle Cloud ERP (Financials or Procurement or Payroll or Budgeting/EPM) system is highly desirable.

Physical Demands of the Work Environment:

• Hybrid – Three days onsite, Two days remote
• General office conditions