Business Systems Owner

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What's the position?

As a Business Systems Analyst, you will play a crucial role in bridging the gap between business needs and technological solutions. This position requires a deep understanding of business processes, effective communication skills, and the ability to analyze and implement efficient systems to drive organizational success.

Responsibilities:

Requirements Gathering:

• Collaborate with stakeholders to elicit, analyze, and document business requirements.
• Translate business needs into clear and comprehensive system requirements.

System Analysis and Design:

• Analyze existing Business Systems and processes to identify areas for improvement.
• Design and propose innovative and efficient solutions to enhance business operations.

Technology Evaluation:

• Evaluate and recommend technologies that align with customer operations goals and requirements.
• Stay abreast of industry trends and emerging technologies to inform decision-making.

Collaboration:

• Work closely with cross-functional teams, including business units, development teams, and project managers / business analysts.
• Facilitate communication between business stakeholders and technical teams.

Implementation Support:

• Provide support during the implementation phase, ensuring smooth transitions and minimal disruptions.
• Liaise with Learning and Development to build and deliver training sessions for end-users on new systems and processes.

Documentation:

• Create and maintain comprehensive documentation, including specifications, process flows, and user manuals.
• Ensure that documentation is up-to-date and accessible to relevant stakeholders.

Continuous Improvement:

• Monitor system performance and user feedback to identify opportunities for continuous improvement.
• Proactively suggest enhancements to optimize system functionality.

Qualifications:

• Bachelor's degree in Business, Information Technology, or a related field.
• Online Gaming Industry experience and distinct advantage
• Proven experience as a Business Systems Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to effectively interact with diverse stakeholders.
• Proficiency in business analysis tools and methodologies.
• Knowledge of software development life cycle (SDLC) and project management principles.
• Ability to adapt to changing priorities and work on multiple projects simultaneously.

What’s in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits
• Startup culture backed by a secure, global brand
Opportunity to build products enjoyed by millions as part of a passionate team

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)