Systems Analyst I/Ii

The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework may also be available. Telework eligibility is based on job functions and the approval of the Administrative Head.

Maryland Judiciary Benefits (mdcourts.gov)

About the Maryland Court System | Maryland Courts (mdcourts.gov)

Main Purpose of Job:

This position analyzes, troubleshoots, and gathers requirements and specifications as necessary to support the functions of all four levels of court. Provides production support for Odyssey Case Management System (MDEC). This involves troubleshooting user issues; gathering information from programmers and analysts for maintenance; and performing testing and quality assurance of newly implemented products. Works with vendor support and conversion teams, end users, other business analysts and infrastructure as a liaison for reporting user issues as well as capturing user requirements for future development. Responds to and manages statistical requests during Legislative Session from various groups within the Judiciary. Works closely with the Office of Communication and Public Affairs and Court Operations to provide statistics per incoming requests. Manages requests from approval to completion which requires reaching out to various system programmers/analysts.

Education:Associate degree from an accredited college or university.

Experience:

Level I-Three (3) years of experience in designing, developing, testing, implementing, maintaining, or supporting fully integrated application systems software.

Level II- Four (4) years of experience in designing, developing, testing, implementing, maintaining, or supporting fully integrated application systems software.

Note: Professional work experience as defined above may be substituted on a year for year basis for up to two (2) years of the required education

Knowledge, Skills, and Abilities:

The Maryland Judiciary is a drug-free workplace and an equal opportunity employer, committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, age, sex, marital status, national origin, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to ADA@mdcourts.gov. Applicants must be United States citizens or eligible to work in the United States.