Systems Analysis -Sa23-12279

Position:Systems Analysis 
Location: Virginia Beach, VA

Assignment Details:

• Assignment Start Date: NLT 2 weeks upon offer
• Assignment End Date: Approx. 6 months (End date dependent upon rate)
• Work Schedule: Mon-Fri, 8:00 AM - 5:00 PM
• Estimated Hours/Week: 40
• Uniform/Dress Requirements: Business Casual
• Work Location Address: Central Library, 4100 Virginia Beach Blvd. and hybrid telecommunications, Virginia Beach, VA 23452 (Remote work may be considered for candidates with exceptional Library experience and skills.)
• Equipment to be utilized: City laptop available.

Job Duties:

The City of Virginia Beach Public Libraries is seeking up to two Systems Analysts to assist in implementing, managing, maintaining, and supporting Library technology systems and solutions. The duties include:

1. Translate business needs of Library units into functional requirements and technical specifications for systems/solutions.
2. Provide system administration for Library solutions and configuration changes.
3. Troubleshoot and support supported Library systems and solutions.
4. Create business process models for current state and future state of solutions.
5. Develop documents for implementations and upgrades.
6. Assist in transitioning implemented products into operational support.
7. Serve as a project lead or subject matter expert for Library projects.
8. Develop and manage test plans, test scenarios, and test cases for user acceptance testing.
9. Provide work plans and progress reports.
10. Complete incident management, problem management, and root cause analysis.
11. Assist in the change management process.
12. Liaise with external system providers and partners for problem reporting and resolution, submit enhancement requests, and provide input on proposed changes and/or new products.
13. Prefer candidates with experience in Symphony ILS, Enterprise, web services, BlueCloud Analytics, Library Market, Beanstack, Overdrive/Libby, Hoopla, etc.

Minimum/Special/Additional Requirements:

• 3-5 years' experience above education
• Experience in Library technology systems is preferred.

Additional Required Screenings: Interviews to be conducted by City IT and Libraries Staff. The selected candidate will need to provide a memo on the company's letterhead stating they have passed a background check.

Notes/Special Instructions: Candidate requires experience in working with libraries and familiarity with library technology systems.

Candidate Payrolling: If applicable, provide candidate details for payroll purposes.