Systems Analysis Engineer

ESSENTIAL ROLES AND RESPONSIBILITIES:

• Communicate with customer service departments to evaluate in field failures, data recording and warranty return
• Lead warranty analysis review meetings with the customer to get customer approval and agreement on the analysis and categorization of the failure.
• Document the failures in warranty tracking file as well as PTC (internal 8D) and customer systems and submit for approvals.
• In depth system engineering analysis to determine the root cause.
• Support cross functional internal meetings and supplier meeting to determine containment and root cause.
• Tear down and root cause analysis documentation of product failures in prototype, validation and field
• Develop presentations for the customer, internal management, and Headquarters
• Track warranty KPIs
• Interface with the customer plant for plant returns
• Develop product tear down and analysis work instructions
• Develop battery diagnosis and service procedures to be performed in the field
• Development of test methods to verify system performance to documented requirements
• Support in battery and vehicle level Flash, test and debug activities
• Data analysis of test and vehicle data to evaluate battery performance metrics or determine root cause of malfunctioning vehicle/battery

REQUIREMENTS:

• Bachelor of Science Degree in Electrical or Systems Engineering
• 5 + years experience in the automotive industry in areas of software or systems engineering.
• Disciplined root cause analysis procedures: 8D, 5Y, DFMEA, PFMEA, Ishikawa
• 2 years hands on service experience in High voltage batteries and test systems
• Independent, systematic and process-oriented work, high operational readiness and sense of responsibility
• Experience with DOORs, CANalyzer and Canape

PREFERRED SKILLS:

• Experience with automotive battery systems or hybrid vehicles
• Experience in Diagnostic development and OBD cert Documentation