Job Description
RESPONSIBILITIES
- Generate status updates and communicate task status to task owners.
- Provide end-user support to resolve technical problems related to standalone operating systems and IT applications.
- Perform system administration functions on standalone Windows (7, 10) and Redhat Linux based operating systems and applications.
- Develop IT operating procedures, techniques, and baseline configuration guides.
- Manage and secure VMWARE virtual images Linux and Windows based systems utilizing STIGs and industry standard practices.
- Perform operations, and maintenance support on standalone Laptop PC and systems.
- Provide technical support on digital cameras and media.
- Assist with logistical support for the issuance, tracking, shipping, and receiving of personal computers, laptops, Cameras, and digital media.
- Participate and assist in researching IT solutions in support of technology refresh as required to support IT system development and life cycle activities.
- Create and distribute operating system image on standalone laptop PCs.
- Install, configure, manage baseline operating systems, and supported applications.
- Troubleshoot operating system and application faults, and errors.
- Support Government mandated IT Security policies and procedures.
- Interface with Information System Security Managers and Officers in support all applicable IT security policies and procedures.
- Perform media protection in accordance with DOD security policies, and degauss and wipe hard drives as required.
- Perform vulnerability scans of operating system utilizing approved security scanner.
- Resolve IT related Plan of Actions and Milestones (POA&M) and remediate software vulnerabilities via security patching, and specialized software configurations.
- Support Risk Management Framework and assist in security assessment of IT environment as required.
REQUIRED QUALIFICATIONS
- 5-7 years of experience required.
- Active Top-Secret clearance with SCI eligibility required.
- DoD 8570 compliant certification required (SEC+) and computing environment certification required