System Administrator

                                                                                                                                                 

 

 

Epic Charter Schools

 

Job Description

 

 

 

Job Title:System Administrator

 

Department: Technology

 

Reports To: Director of Cybersecurity & Infrastructure

 

Compensation: $65,000

 

Classification: Non-classified

 

Summary:

 

As a System/Google Administrator, you will play a crucial role in ensuring the smooth and efficient operation of our organization's digital infrastructure, with a primary focus on Google Workspace Administration. You will be responsible for administering, configuring, and optimizing Google Workspace, Microsoft 365 and other enterprise applications, ensuring a seamless collaboration and communication environment for our teams.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned:

 

• Administer user accounts within Google Workspace/Microsoft 365, ensuring proper access levels, permissions, and security settings are in place

• Configure and optimize Google Workspace/Microsoft 365 applications such as Gmail, Google Drive, Calendar, Microsoft Office and Google Meet to enhance user productivity and collaboration

• Implement and enforce security protocols, including multi-factor authentication, to safeguard Google Workspace data and user accounts

• Ensure compliance with data protection regulations and company policies, regularly auditing and addressing security vulnerabilities and risks

• Collaborate with other Technology teams to ensure seamless integration of Google Workspace into the broader IT infrastructure and address cross-functional system issues

• Provide responsive and effective technical support to end-users, troubleshooting and resolving issues related to Google Workspace applications. Create and maintain comprehensive documentation for system configurations, procedures, and troubleshooting guidelines

• Integrate Google Workspace with other systems and applications and implement automation solutions to streamline administrative tasks

 

Supervisory Responsibilities:

 

• No supervisory responsibilities

 

Education and/or Experience:             

 

• Associate's Degree in a Technology field is preferred

• 3-5 years experience with System Administration or Google Administration

• Knowledgeable of the following technologies

   

  • Google Admin - Google Workspace / Microsoft 365 Admin

  • Jamf / Apple School Manager

 

Minimum Qualifications:

 

• Collaborate with other technology teams to ensure proper integrations.

• Excellent written and oral communication skills; demonstrated ability to present effectively and persuasively.

• Excellent organization and time management skills.

• Ability to learn information systems quickly, work independently, and to be effective in a fast-paced, dynamic, entrepreneurial environment.

• Extensive experience with core software applications, 

• Strong research abilities.

• Ability to learn quickly, work independently and to be effective in a fast-paced, dynamic, entrepreneurial environment.

• Ability to learn and navigate new software quickly.

• Strong attention to detail, dependability, and follow-through. 

• Passionate commitment to the mission of school choice.

• Ability to maintain professional confidentiality and comply with FERPA guidelines.

 

Language Skills:

 

• Ability to read, analyze, and interpret internal communications, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from families or members of the business community.
• Ability to communicate effectively with students, families and coworkers, both verbally and in writing.

 

Mathematical Skills:

 

• Basic math skills required

 

Reasoning Ability:

 

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

 

Computer Skills:

 

• To perform this job successfully, an individual must have advanced Excel skills (required.) Familiarity with Access and Google Sheets.
• Advanced computer proficiency in Windows, Microsoft Offce and Google Suites required.
• Must have a high aptitude to learn new software as necessary for the business operations of the school.

 

Certificates, Licenses, Registrations:

 

• Current driver's license and valid car insurance

• Software specific certifications preferred

 

Other Qualifications:                              

 

• Must be able to pass a state-mandated background check after a conditional offer of employment is made

• Must have favorable employment references

 

Physical Demands:

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel and reach with hands and arms. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

 

Work Environment:

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

This position works remotely from the home, but also must travel to Epic offices and public meetings as needed. The noise level is quiet to moderately loud (when students are present).