System Administrator Ii

The SSI Group, LLC, headquartered in Mobile, Alabama, is a national leader in Healthcare Technology.

Purpose of Position

This position will play a vital role in overseeing, managing, maintaining, and improving our backend infrastructure as well as client systems, ensuring stability, security, and maximum productivity.

Duties and Responsibilities

Essential Functions

• Serves as primary technical resource for areas involving network infrastructure and technologies.
• Systems Administration: Manage and maintain Windows and Linux infrastructure (virtual environment), including virtual servers, switches, APs, and other infrastructure components. Perform, audit, and improve regular system monitoring, maintenance, and updates to ensure optimal performance, security, and reliability. Maintain and continually audit backup/DR environment, seeking continual improvement.
• Incident Management: Coordinate and oversee the resolution of critical incidents. Conduct root cause analysis and implement preventive measures to minimize future incidents.
• License Management: Working with the Director of IT, audit and manage a wide variety of engineering tools and applications and their continual license renewal cycle.
• Documentation and Knowledge Sharing: Create and maintain accurate documentation, including system and network configurations, procedures, and troubleshooting guides. Share knowledge and collaborate with team members to foster a culture of continuous learning and improvement.
• Project Support: Assist in the planning, implementation, and management of IT projects, such as system migrations, upgrades, and deployments. Collaborate with third-party vendors to ensure successful project outcomes.
• CSI: Recommend and champion new communication, storage, security, and automation processes, using technology to align with business goals and improve stability, security, and efficiency

• Serves as a technical resource for other departments and client base in the development and support of applications within the infrastructure.

• Leads in the planning, testing, and implementing new technologies that reside within corporate network; both corporate, remote office locations and cloud resources.

• Serves as primary resource for documenting existing and future server and network infrastructure components.

• Collaborates with other Engineers, System Architect, and DBAs to troubleshoot issues and new infrastructure designs.

• Leads in the planning and execution of maintenance schedules for network server and infrastructure components

• Works with Information Security to ensure systems, processes, and implementations adhere to corporate security standards.

• Maintains confidentiality with regard to the information being processed, stored, or accessed by the network and its components.

• Documents network issues and their resolutions for future reference.

• Consults with users in the evaluation of requirements, recommends designs, provides cost analysis, and coordinates tasks for project roll-outs.

• Acts as a positive role model in all aspects of professional performance.

• Observes safety procedures and personnel policies.

Marginal Functions

• Other duties as assigned.

Skills, Knowledge, and Abilities

• Strong knowledge of network protocols and technologies, network security, WIFI, Windows Server, M365 administration, hands-on experience with server and storage hardware, virtualization technologies, Veeam backup, a wide variety of business applications, familiarity with scripting, database, PowerShell, and automation tools.
• Problem-Solving Skills: Proven ability to analyze and resolve complex technical issues efficiently, with excellent troubleshooting and diagnostic skills. Strong attention to detail and the ability to prioritize and manage multiple tasks simultaneously.
• Team Player: Strong interpersonal and collaboration skills, with the ability to work effectively within a team environment. Willingness to share knowledge, mentor junior team members, and contribute to the team's success.
• Adaptability: Demonstrated flexibility and adaptability to work in a fast-paced, evolving environment. Ability to quickly learn new technologies and stay up to date with industry trends

• Ability to handle multiple tasks effectively.

• Ability to work under pressure and to prioritize.

• Must possess excellent organizational skills.

• Must be able to proficiently read and write in English.

• Must be able to handle difficult individuals and situations.

• Must be able to make independent judgment decisions with little or no supervision.

• Must be able to use hands, fingers, and wrists, repetitively, using a computer keyboard and other office equipment, regularly.

• Must be able to stand, sit and move around the building and elsewhere regularly.

• Must be able to reach overhead, bend and squat regularly.

• Must be able to lift up to 20 lbs. regularly.

• Must be able to lift up to 50 lbs. occasionally and more than 50 lbs. with assistance occasionally.

• Must be able to climb ladders occasionally.

• Must be able to travel via automobile and airplane regularly.

Security Roles and Responsibilities

• Implement and act in accordance with the organization's information security policies;
• Protect assets from unauthorized access, disclosure, modification, destruction or interference;
• Execute particular security processes or activities;
• Ensure responsibility is assigned to the individual for actions taken; and
• Report security events or potential events or other security risks to the InfoSec department.

Experience and Education Requirements

Education

Min/Preferred

Education Level

Description

Minimum

High School or GED

High School diploma or GED required.

Preferred

4 Year / Bachelor's Degree

Bachelor's degree in computer science, Information Technology, or a related field or requisite experience and/or certifications.

Years of Experience

Minimum Years of Experience

Comments

5

Minimum of 5+ years of experience in a technical support or systems administration role, in a Windows/VMware environment required.

Certifications

Min/Preferred

Certification

Description

Minimum

2 or more: Cisco ASA, Cisco 6500, Cisco Nexus Platforms, Cisco UCS Platform, Palo Alto Platforms, Checkpoint Firewall, Brocade.

Must have knowledge, skills or certifications in 2 or more: Cisco ASA, Cisco 6500, Cisco Nexus Platforms, Cisco UCS Platform, Palo Alto Platforms, Checkpoint Firewall, Brocade.

Minimum

2 or more: VMWare, VEEAM, Azure AD, Storage Area Networks, M365 Exchange/SharePoint/Teams, Cisco UCS, Active Directory, F5 Load Balancing, Network Security, Project Management

In addition, must have knowledge, skills, or certifications in 2 or more: VMWare, Azure Microsoft Server OS, Storage Area Networks, Active Directory, F5 Load Balancing, Network Security, Project Management.

A combination of experience and advanced education may be substituted. Background checks and drug test required.

SSI offers competitive salaries and an excellent benefits package including medical, dental, life/AD&D, LTD, vision, 401(k) matching, paid vacation and tuition reimbursement.