System Account Administrator

Overview:

Our client, Virginia's largest institution of higher education, is in need of a System Account Administrator. The System Account Administrator position is a hybrid full time, 1 year contracted position offering a full benefit package (to include health, dental, 401K.

• Managing access to all college and VCCS systems.
• Responsible for administering college faculty, staff and contractor system access following the policies, standards, and procedures implemented by the college and VCCS.
• Assists user community with requesting system access and notifies/updates users as to their access status. Develops and documents procedures for all systems access.
• Develops and documents procedures for all systems access.

• Associate Degree with some Information Technology related College course work or combination of education, training, and experience
• Experience and/or knowledge of electronic door access.
• Experience and/or knowledge managing IT Security and/or IT systems auditing.
• Knowledge or experience working with PeopleSoft.
• Knowledge of Security Awareness Training and/or the Knowbe4 system.
• Working knowledge and experience with Active Directory (AD) and Microsoft Exchange and/or Office 365.
• Experience working with an issue tracking system.
• Excellent verbal, written and communication skills. Ability to communicate well with customers, both technical and non-technical.
• Deliver superior customer service. Strong interpersonal skills.
• Ability to develop and write documentation.
• Strong hardware/software computer skills.