Address
Form of workJob Description
Pool Doctor is hiring a Repair Manager!
**This is a management and leadership position at Pool Doctor-Cape Coral. We are seeking someone with people management and Pool Repair experience who is looking to lead and run a full team of repair technicians.**
**Must have a valid driver’s license, three years of verifiable driving history, and a clean driving record**
If you are ready to move out of the field and into the A/C and to use your knowledge of Swimming Pool Repair to train up the next generation of Pool Repair Techs, this is the job for you!
Pool Doctor prides themselves on hiring fantastic individuals who will provide an excellent level of care to our client’s pools, spas, and water features. We seek people with integrity, a strong work ethic, and are customer service driven to perform repairs and routine maintenance.
Essential Functions:
- Scheduling and routing a team of residential/commercial repair technicians
- Estimating and pricing diagnostic and break-fix repair jobs
- Managing the ordering and inventory of supplies and parts through several local suppliers.
- Utilizing multiple systems (software) to track jobs from initiation through completion and invoicing. (TSP, ION, QB)
Competencies/Skills:
- Effectively lead and motivate others through coaching, mentoring, etc.
- Strong personal and written communication skills
- Effective time management and organizational skills
- Ability to problem solve issues with practical solutions
- Build rapport and trust with customers and employees
- Ability to use information systems to conduct business, includes MS Office, enterprise systems (ERP), route management
- Valid driver’s license is required
Education, Licensure and Experience Requirements:
- A high school diploma or GED required
- Some college preferred
- Previous scheduling, dispatching, and service management experience preferred.
- Must be able to type and use customer relationship management systems and mobile applications.
- Ability to organize and prioritize multiple tasks in a fast-paced environment.
- Ability to communicate well, using excellent interpersonal and communication skills.
- Must be able to adapt quickly in an ever-changing, fast-paced environment.
- High proficiency with emailing, instant messaging, and various electronic devices and applications for effective communication/information sharing.
- Ability to prioritize workload, work under pressure while maintaining composure, and occasionally diffuse escalations.
- Excellent written communication skills, including spelling and punctuation.
- Excellent team player with a commitment to company values.
- Ability to grow while managing
- Ability to develop an increase in revenue through Selling / Upselling the Value-Add concept.
Benefits - We offer best in class benefits including free employee dental insurance, paid vacation, and 401k. We are growing so career development opportunities are available
Compensation – This salaried position is paid weekly. You will be provided paid on-the-job training and all the tools to be successful. Starting pay will depend on experience. $48K- $52K
If you want to be a part of something amazing, please apply!
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
National Pool Partners, Inc. respects, embraces, and celebrates diversity in its employees. National Pool Partners does not discriminate on the basis of race, religion, gender, sexual orientation, gender identity, color, age, protected veteran status, national or ethnic origin, the presence of any sensory, mental, or physical disability, or any other status protected by applicable law. National Pool Partners believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
