Surgical Scheduler

MIJARES Orthopedics is a new private orthopedic surgery practice. Young Doctor starting and looking to grow his practice. Mission is to provide personalized patient care in a efficient and friendly environtment.

Orthopedic Surgery Scheduler/Front Desk for one surgeon.

Job Summary:

We are seeking a dedicated and organized individual to join our team as an Orthopedic Surgery Scheduler/Front Desk personnel for our newly established orthopedic solo practice. The ideal candidate will be responsible for managing patient scheduling for orthopedic surgeries, coordinating appointments, and providing excellent customer service to our patients. This position plays a vital role in ensuring the smooth operation of our practice and delivering high-quality care to our patients.

Responsibilities:

1. Patient Scheduling:

- Coordinate and schedule appointments for orthopedic surgeries, consultations, and follow-up visits.

- Manage surgical schedules efficiently, considering surgeon availability, operating room availability, and patient preferences.

- Communicate surgical dates, pre-operative instructions, and necessary preparations to patients in a clear and concise manner.

- Ensure accuracy and completeness of patient information in scheduling systems and electronic medical records.

2. Front Desk Operations:

- Greet patients and visitors in a professional and welcoming manner.

- Answer phone calls, respond to inquiries, and address patient concerns promptly and courteously.

- Verify patient demographics, insurance information, and collect necessary co-payments or payments for services rendered.

- Maintain cleanliness and organization of the front desk area and waiting room.

3. Patient Communication:

- Serve as a primary point of contact for patients scheduling surgeries, providing guidance, and answering questions regarding appointments, procedures, and insurance coverage.

- Coordinate with medical staff, surgeon, and other healthcare providers to ensure seamless communication and continuity of care.

- Follow up with patients to confirm appointments, provide reminders, and address any changes or cancellations.

4. Administrative Support:

- Assist with medical record management

- Collaborate with billing and coding personnel to ensure accurate documentation and billing processes.

- Help with insurance verification and authorization processes for surgical procedures.

Qualifications:

- Bilingual: Fluent in both English and Spanish

- High school diploma or equivalent; additional education or training in medical office administration or related field preferred.

- Proven experience in a medical office setting, preferably in orthopedics or surgery scheduling for at least 3 years***.

- Familiarity with medical terminology, procedures, and insurance protocols.

- Familiarity with Worker's compensation and medicolegal

- Proficiency in computer applications, including electronic health records (EHR) systems and scheduling software - We will be using Intergy, Exscribe and Modernizing Medicine EHR

- Excellent interpersonal and communication skills, with the ability to interact effectively with patients, physicians, and staff. Team Player.

- Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple responsibilities.

- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.

- Flexibility to adapt to changing priorities and work schedules.

Benefits:

- Competitive salary commensurate with experience with room for growth over time

- Full Comprehensive benefits package including health insurance, retirement plans will be available after 90 days. Paid time off, 1 week with 3 sick/personal days.

- Opportunity to work in a dynamic and collaborative healthcare environment.

- Potential for professional growth and advancement within the practice.

We are committed to providing exceptional care to our patients and are looking for a dedicated individual who shares our passion for excellence. If you are enthusiastic, detail-oriented, and customer-focused, we encourage you to apply for this rewarding opportunity to join our orthopedic solo practice.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits. The employer reserves the right to modify the job description based on business needs. Eventually, this position will transition to a strictly surgical scheduling position while continuing to team work office calls as needed. Plans of hiring a front desk reception position in near future ~2-3 months.

Job Type: Full-time

Pay: $36,149.00 - $40,723.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Orthopedics
• Sports Medicine

Schedule:

• Monday to Friday

Ability to Relocate:

• Miami, FL 33173: Relocate before starting work (Required)

Work Location: In person