Support Services Associate

S2730

999042

Support Services Associate

Support Services Associate

Staff

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

Housing and Residence Life provides safe, inclusive, and secure residential communities where a diverse and innovative team of professionals encourages students to pursue academic excellence, personal growth, civic leadership, and responsibility. Efficient and effective programs and services are provided by competently trained and reliable departmental teams in affordable, clean, comfortable, and sound facilities equipped with current technologies. Our diverse residence hall environments promote learning and personal growth through programs that enable students to acknowledge and appreciate diversity through open dialogue, establish a personal sense of interdependence, and prepare them for responsible service as members of the global community. UNCG Housing & Residence Life is committed to following sustainable principles and is rated a Green Office at the 3.0 level.

** Repost, Previous Applicants Need Not Re-Apply, Still Under Consideration
Assist and provide support to the warehouse manager and act as a warehouse manager in their absence. Maintains motor pool by maintaining vehicle records, scheduling required inspections, and service needs. Maintains departmental tool crib. Make repairs to furniture and appliances.
Maintains safety requirements for aerial lifts, scaffolding, and ladders.

HIGH SCHOOL DIPLOMA OR EQUIVALENCY.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Applicants are required to upload a list of at least three (3) professional references that includes:

1. Name,
2. Company Name,
3. Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
4. Email Address
5. Contact Phone Number

$36,691 - $38,158

Housing and Residence Life - 44502

Monday - Friday 7:30 A.M. - 4:30 P.M.

12

Administrative & Managerial

Support Services Associate

11/06/2023

01/22/2024

1.000

Non-Exempt

Warehouse Support

• Assist in purchasing inventory
• Stock and assist in maintaining parts inventory levels
• Maintain the physical condition of the warehouse
• Implement new storage scenarios as needed
• Provide backup resources to access and input data in the electronic inventory management system
• Maintains MSDS sheets for all materials either stored or issued for use
• Ensures all chemical storage is in compliance per UNCG EHS guidelines

Motor Fleet Management

• Maintains maintenance records for all departmental vehicles
• Schedules service and repairs with outside vendors
• Schedules planned maintenance activities for all fleet vehicles
• Submits vehicle purchase requests

Small Equipment Maintenance

• Maintain small equipment inventory
• Service and repair small equipment such as leaf blowers, snow removal equipment, housekeeping equipment, pressure washers, etc.
• Submits small equipment purchase requests

Maintain Tool Crib

• Receives tool requests and issues power tools
• Maintains power tools in safe working order
• Conduct ladder inspections per UNCG EHS guidelines
• Inspects and maintains aerial lifts per UNCG EHS guidelines
• Inspects and maintains scaffolding systems per UNCG EHS guidelines
• Makes purchase requests for replacement tools

Furniture and appliance repairs

• Repairs damaged bed ends
• Make repairs to task chairs
• Reports items damaged beyond repair for replacement
• Maintains furniture parts inventory
• Repairs appliances and maintains appliance repair parts inventory

Customer Service

• Ability to anticipate, identify, and understand customer service needs.
• Ability to maintain good rapport with customers while assisting them with obtaining products.
• Ability to check with customers and/or vendors to ensure products meet needs.
• Ability to establish and maintain good relationships with the community, faculty, staff, students, and /or vendors.
• Ability to contact vendors or clients to provide or obtain information.

Journey

Communication

• Ability to understand and respond to standard questions.
• Ability to identify non-standard questions and determine the appropriate resource to consult/respond to.

Journey

Program Knowledge/Records Administration

• Ability to perform a variety of recurring tasks and functions related to assigned processes and procedures. Ability to manage and verify files, records, and inventory.
• Ability to compile and organize information from different sources to develop reports and data. Ability to serve as a resource to others.

Journey

Managing Work and Performance

• May require the ability to oversee, plan, and assign work and ensure that policies and procedures are communicated.
• Ability to provide support and assistance as needed.

Journey

Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - F, Holding - F, Finger Dexterity - O, Vision-Skilled Trades - F, Reading - O, Writing - O, Eye-hand coordination - O, Vision-Color Distinction - R, Vision-Preparing/Analyzing figures - R, Vision-Visual inspection - O, Vision-Measuring/Assembling at distance close to eye - O, Hearing - C, Talking - C, Standing - F, Sitting - R, Walking - F, Lifting-0-30 lbs. - F, Lifting-30-60 lbs. - F, Lifting-60-90 lbs. - O, Lifting-90 plus lbs. - O, Pushing/Pulling - O, Climbing-Stairs - O, Climbing-Ladders, Bending - O, Squatting - O, Crawling - R, Reaching - O

Driving - Car/Truck - F, Driving - Standar/Automatic - F, Driving - Mower/Forklift - F, Location - Trees - R, Location - Air vent - R, Location - Roof - R, Equipment/Machines - Heights - O, Equipment/Machines - Roofs - R, Equipment/Machines - Ladders - O, Equipment/Machines - Step Stools - O, Equipment/Machines - Scaffolds - O, Night/Dark - R, Extreme noise levels - O, Extreme temperatures - O, Inside - F, Outside - F, Ventilation ConditionsDust - O, Ventilation ConditionsFumes - O, Ventilation ConditionsChemicals - O, Ventilation ConditionsGases - R, Exposure to potential Hazardous Conditions - R, Chemical Spills - R, Gas Leaks - R, Infectious Bacteria - R, Acidic Harsh or Oily Substances - R, Use of Respirator - R, Electrical Hazards - R, Overtime - O