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Support Operations Specialist/FT/Middlesex County
Easterseals NJ has a great opportunity for a customer focused Support Operations Specialist who will work in our administrative office location supporting the front desk reception area.
$15.00 - $20.00 Per Hour (Based on experience)
$15.00 - $20.00 Per Hour (Based on experience)
What will you do:
- Ensure front office operations are run efficiently by delivering and maintaining a high quality of customer service to guests and employees.
- Serve as first point of contact at the front office by welcoming, greeting and announcing internal/external vendors, employees and guests.
- Maintains a safe working environment by attending all appropriate Easterseals New Jersey safety trainings.
- Ensures continuous improvement of processes and procedures by effectively adapting to technology systems to support office operations.
What's in it for you?
- Be a part of a national organization that has helped people living with developmental disabilities, and special needs for more than a century.
- Work with an awesome team of professionals who have a true passion for the work that they do.
Great benefits:
- Competitive pay.
- Medical, Dental, and Vision Insurance.
- Flexible Spending Accounts.
- No Cost Life and Accidental Death Insurance.
- Employer Paid Long Term Disability Insurance.
- Plentiful Voluntary Benefits.
- Employee Assistance Program.
- 403(b) Plan with Match.
- Discount Programs.
- Generous Paid Time Off and Holidays.
- Paid Time Off Buy-Back.
- Paid Medical Leave Time.
- Direct Deposit and Payroll Cards.
- Access to Electronic Pay Statements.
- Mileage Reimbursement.
- Employee Wellness Program.
- Employee Referral Program.
- Employee Paid Orientation & Training.
- Recognition Program.
Additional responsibilities include (but not limited to):
- Greet and and announce all visitors upon arrival.
- Answer telephones in professional manner and direct calls to appropriate person and/or areas in a timely manner.
- Retrieve messages from the general mailbox on a daily basis and distribute accordingly.
- Ensure incoming and outgoing mail and faxes are received/sorted/opened/processed and distributed in a timely fashion to intended recipient(s) including maintaining postage control by monitoring departmental usage.
- Order all office, and printing supplies for the office.
- Check all invoices against delivery receipts for supplies ordered, code UPS invoice using UPS shipping receipts for department codes and forward to appropriate person/s.
- Schedule repairs and servicing of all office machinery and equipment, to include the telephone, alarm, mailroom fax machines and copiers.
- Maintain staff codes for voice mail and alarm system.
Qualifications Include, but are not limited to:
- Excellent interpersonal communication and customer service skills with a professional and courteous telephone manner.
- Effective oral and written communication utilizing the English language.
- Working knowledge of basic office skills working with computers including Microsoft Office systems.
- High School Diploma or the equivalent, plus one- year specialized training.
- Ability to work independently with minimum supervision.
About Us!
Easterseals is a national 501(c)3 nonprofit organization that has helped children and adults with disabilities and special needs, live better lives for more than half a century. Annually, over 9,000 individuals with disabilities and specific special needs in New Jersey receive services in our programs. We believe everyone has an inalienable right to realize their potential and live their life as they envision it; everyone is allowed access to opportunities that permit them to do so.
Our employees dedicate themselves to making positive differences in people’s lives every day by living our Core Values: RESPECTFULNESS, WARMTH, EXPERTISE
Our employees dedicate themselves to making positive differences in people’s lives every day by living our Core Values: RESPECTFULNESS, WARMTH, EXPERTISE
Easterseals Is An Equal Opportunity Employer:
As one of our core values, we strive to provide equal opportunity to all of our employees without regard to their age, gender, religion, race, color, national origin, marital status, sexual orientation, disability which is unrelated to the ability to perform essential job functions, unfavorable military discharge (except dishonorable), veteran status, marital status, parental status, genetic information, source of income or other legally protected category in accordance with applicable law with regard to receipt of services, appointment or election to voluntary office, or hiring for, assignment to, or promotion in staff positions.
Easterseals NJ offers paid training, a generous benefit package including paid time off, 403(b) Retirement Plan, and more! For all details, visit www.enjbenefits.com
About Easterseals New Jersey:
About Us!Easterseals is a national 501(c)3 nonprofit organization that has helped children and adults with disabilities and special needs, live better lives for more than half a century. Annually, over 9,000 individuals with disabilities and specific special needs in New Jersey receive services in our programs. We believe everyone has an inalienable right to realize their potential and live their life as they envision it; everyone is allowed access to opportunities that permit them to do so.
