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SalaryMicrosoft’s Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.
Within CSCP, the Spare Parts team is responsible for ensuring that the right parts are in the right place, at the right time in support of delivering global data center capacity. We are looking for a Supply Planner to proactively manage demand and supply activities for hardware spares within the Cloud space. In this role, you will perform complex analysis to determine optimal stocking levels throughout spare parts lifecycle, work cross functionally to ensure smooth delivery of supply, perform root cause analysis to explain exceptions and drive continuous improvement in planning and supply chain processes, and ultimately achieve target fill rate performance by managing inventory effectively. You will also work with Engineering Product Managers to provide feedback and requirements to help enhance our systems and tools. This role will operate in a global, dynamic, and fast-paced environment, managing robust processes for reliable delivery of spare parts to our datacenters worldwide.
Responsibilities
- Utilize analysis, systems, and tools, to devise demand and supply plans that achieve fill rate targets while staying within parameters such as budget and supply chain process or schedule constraints.
- Ability to plan demand and supply to optimize inventory across a single echelon supply chain, knowledge and ability to apply appropriate stocking models for parts depending on usage profiles, foundational knowledge of statistics, familiarity of segmentation concepts, understanding of how to use inventory buffers to appropriately manage risk, knowledge of safety stock calculations.
- Independently create reports, work confidently across disparate data sets, provide effective data visualizations to convey key messages, data mine as necessary, and understand how to present multiple scenarios with data to support a recommendation (skills in Power BI and ability to modify and run SQL queries required).
- Possess a comprehensive foundational knowledge of supply chain functions, processes, and systems so you can work effectively within your discipline and cross functionally with the ability to quickly identify risks and opportunities.
- Navigate complex nuances in Bill of Material (BOM) structures to understand spare part substitution relationships and situations where BOM logic applies conditionally.
- Develop an understanding of the hardware components (spares) you manage so you can converse effectively with various stakeholders across the organization including but not limited to Hardware & Quality Engineering, Materials Master, Sourcing, and Data Center Operations.
- Understand how to manage part lifecycle transitions proactively to mitigate risk of obsolete, aged, and excess inventory.
- Familiarity and desire to understand reverse supply chain activities (returns, warranty redemption, repair operations, parts harvesting from decommissioned hardware).
- Project management skills to drive small to medium sized projects simultaneously, balance competing priorities, and influence teams to provide inputs required to move initiatives forward.
- Support vision and future state process & systems roadmap with clear articulation of current state opportunities and demonstrated systems thinking.
- Understand process controls and continuous improvement principles (Six Sigma certification preferred), and effectively map processes across swim lanes.
- Effective written and verbal communication skills with an ability to explain multifaceted topics simply, create effective presentations, and author ‘one pager’ documents that define problem statements and present compelling, concise, and data-driven proposals.
Qualifications
Required Qualifications:
- Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 3+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
- OR Master's Degree in Engineering, Industrial Engineering, Supply Chain Management, Business, Operations Management, Supply Chain Analytics, or related field AND 1+ year(s) supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
- OR equivalent experience.
Preferred Qualifications:
- Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 5+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
- OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 4+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
- OR equivalent experience.
Supply Planning IC4 - The typical base pay range for this role across the U.S. is USD $91,800 - $178,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900 - $195,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
