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SalaryDispatch simplifies last-mile deliveries for businesses. Whether you're looking for an established network of independent contractor drivers or to modernize your delivery experience with scalable scheduling software for your own vehicles, Dispatch is uniquely equipped to be your delivery partner so you can focus on what matters most to your business. Our delivery technology empowers you to Deliver More* for your customers.
At Dispatch, People are the heart of everything we do, we are intentional and work every day to create a culture of inclusivity and belonging. We strive to deliver the best value and services for our customers which is why we are passionate about our product. Our software puts suppliers, businesses and technicians in control of local deliveries with real time tracking and transparency.
We are excited and humbled being voted by Forbes asAmerica’s Best Startup Employers because of our strong focus on company culture operating on Five Core Values.
- People First- Focus on creating an empathetic and diverse organization.
- Belief - Believing in a common purpose which creates unity amongst employees.
- Speed to Value - Make decisions quickly while focusing on the long-term future.
- Driven to Delivery- Radical ownership over responsibilities, execution is critical.
Transparency- Building trust by doing what we say we’re going to do and owning our mistakes.
WHY YOU WOULD BE A FIT?
The Supply Partnerships Manager is responsible for developing and executing our strategy for recruiting, onboarding and managing courier partners nationwide and optimizing Dispatch supply chain. This is a critical position that will ensure a continuous flow of resources, essential for our last mile delivery operations.
YOUR ASSIGNMENT (should you choose us and we choose you!)
Own the targets, execution and management for regional, multi-state, and national Courier Partners across key markets in the US:
- Develop and execute strategy for Partner Channel Development, including Territory Growth plans, Coverage Models, Revenue Splits, SLA Attainment and Issue Resolution
- Ensure Courier Partners evolve to support Dispatch’s growth goals and go to market strategies.
- Through regular analysis on growth metrics and current courier performance, implement creative strategies to orchestrate our third party supply.
- Predict future supply needs using historical and market data as well as forecasts
- Identify and recruit new partners, based on Growth plans and Coverage model
- Negotiate contracts, pricing, and terms to ensure maximum value and reliability.
- Streamline and manage the onboarding process for new partners.
- Measure and manage our courier partnerships to exceed internal quality and performance standards and deliver consistent volume to our customers.
- Monitor and analyze the supply marketplace for emerging trends and potential risks.
- Collaborate with cross functional teams to optimize the supply chain process.
WHAT YOU BRING TO THE TEAM & DISPATCH
- Experience: We are looking for someone with experience in previous Partnerships roles that have deep knowledge of supply chain & partner management best practices, especially in logistics and Final Mile transportation
- Strategic Thinking: Proven ability to juggle multiple partner management responsibilities while maintaining sharp attention to detail
- Relationship Management: Experience bringing tactical and strategic added value to partner relationships, including negotiating contracts and agreements to maximize profits
- Adaptability: Demonstrated ability to thrive in an ever-changing startup environment, and successfully prioritize multiple projects simultaneously
- Team Collaboration: Proven experience working collaboratively in cross-functional teams and fostering a culture of collaboration and customer service excellence
- Problem-Solving: Strong problem-solving and critical thinking skills, with the ability to pick out themes from independent conversations, identify emerging business trends and recommend solutions
- Data Driven: Proficiency in analyzing data with the ability to manipulate large data sets using software
WHAT WE OFFER:
Compensation. The base salary range for this role is $85,000 - $100,000 annually. We consider various factors in determining actual pay which include your skills, qualifications, experience, education or training, and location.- Remote work from anywhere flexibility
- Generous benefits package which includes health/dental/vision/life insurance
- Professional Development Stipend
- 401(K) with company match
- Flexible PTO
- Cell phone/tech stipend
At Dispatch, we are passionate about exceptional outcomes and experiences and we value the unique backgrounds and experiences that everyone brings. We believe in a diverse workplace where everyone is included and people can bring their true and authentic selves to work every day. We foster creativity and innovation and know that our differences are strengths that help us achieve our goals as individuals and as an organization. We are committed to a workplace where employees feel valued and can perform their best. If your experience is close to what you see listed above, please consider applying.
Dispatch believes that Veterans arrive with not only translatable skills and technical expertise but in addition come with the intangibles; leadership and values that we believe align with our 5 Core Values. Simply put, these qualities enable our success, so we encourage all Guardsmen, Reservists, and Veterans to consider Dispatch as their next career destination.
