Supplier Relations Coordinator

Position: Supplier Relations Coordinator
Classification: Full-time, Regular, Non-Exempt
Office Setting/Location: In Office 5 days a week in LA
Pay: $21.63 - $27.88 hourly

Overall job purpose of the job

This position is primarily responsible for coordination and support to all aspects of the US Supplier Relations team.

• Proactively deliver full departmental support whilst providing high service level, at all times.
• Coordinate shareholders, directors, and support employee business travel requiring US accommodations in line with the TAG Business Travel Policy.
• Coordinate supplier office visits and agents’ presentations and liaise with other US Offices to obtain their appointments. Meet and greet catering deliveries, off-site events, FAM trips. Coordinate employee attendance to all in-house supplier training sessions, presentations, FAM trips, and supplier functions. Assist with the distribution of supplier information to all employees. Attend all in-house supplier training sessions, presentations, and meetings, when required.
• Keep diaries of supplier appointments and post in The TAG HUB. Engage daily with The Hub to ensure awareness of important notifications. Use HUB as an information source. Actively participate in social aspects of HUB to support a global working community.
• Produce procurement reports as required and analyze ground revenue data
• Actively research and keep up with hotels news, anything relevant worth broadcasting, new hotel openings, especially in Los Angeles, New York, Atlanta, Nashville, and Miami.
• Follow departmental procedures to ensure all Company related matters are addressed and dealt with in a structured and timely manner. Continuously collect and update preferred supplier contacts and correct supplier information for storage in the relevant database system, QC new hotel loads entries, assist with new loads, edits, or updates. Update Preferred Suppliers’ KEYNOTEs or hotels that need to be on red alert.
• Assist in the liaison of working in conjunction with other departments to ensure all back-office support functions operate smoothly and effectively, communicate any pertinent updates with TAG UK Procurement team, and request coverage as needed. Assist with the annual RFP (request for pricing) process as needed.
• Liaise and assist, when needed, to complete the Hotel Chain Certification program (e.g. Marriott) in a timely manner.
• Proactively suggest ways to improve the database and assist in the implementation of new developments.
• Process GDS rate loading by forwarding loading information to approved hotel partners, perform rate audit, update Majic activities notes.
• Ensure attention to details, keeping errors and mistakes to an absolute minimum so that the Company does not incur financial losses due to individual error.
• Assist finance commissions team in contacting preferred suppliers in case of unsuccessful efforts to collect past due invoices.
• Liaise with Procurement Team UK for any issues or projects relating to Majic.
• Develop strong relationships and assist in the negotiations with ancillary suppliers.
• Adhere to PCI regulations in accordance with Company policy.

Education, experience and skills

• Bachelor's degree preferred or in lieu of education, equivalent combination of education and directly related experience.
• Intermediate proficiency in Microsoft Office Suite
• Good negotiation, problem-solving skills, judgement, and geographical knowledge
• Excellent professional written and verbal communication skills
• Excellent administrative, organization and time management skills in a demanding environment
• Excellent customer service skills with a positive and proactive attitude to clients, suppliers, and colleagues
• Strong organizational skills, attention to detail’s accuracy
• Ability to work independently and within a team environment and to accept instructions or directions and see through to completion

Required Experience

• 1 year of administrative experience in a corporate environment
• 1 year of travel management experience
• Experience with Meeting Planner Points
• 1 year of experience with GDS
• 1 year of Analytics