Company

Bureau Of Land ManagementSee more

addressAddressAnchorage, AK
type Form of workFull-Time
CategoryInformation Technology

Job description

Explore a new career with the BLM - where our people are our most precious resource.This position is located in Headquarters, Anchorage, Alaska. Information about Anchorage, AK and the surrounding area can be found at here.
We expect to fill 1 (one)vacancy at this time; however, additional positions may be filled from this announcement if they become available.
Qualifications: In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition to meeting the competencies requirement above you must possess one (1) full year of specialized experience at or equivalent to the GS-11 level that is equivalent in difficulty and complexity as indicated by the following examples: Applying customer support principles for installing computers, troubleshooting computer problems, communicating problem and resolutions to customers, documenting actions taken, providing training and guidance to customers, and assisting other IT specialists in resolving complex problems, i.e., servers, networks, IT security.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements by the closing date of the announcement.
Physical Demands: The work requires no special physical demands. It is sedentary, performed in a comfortable posture. It may involve some walking, standing, bending, or carrying of light items. Moderate amounts of travel in commercial and chartered aircraft and all forms of ground transportation will be required. Some field trips in rough terrain for extended periods of time may be required. The incumbent must have the ability to work under sustained pressure and to meet short notice deadlines. Moderate lifting up to 100 pounds may be required.
Work Environment: Work is performed in an office or similar setting involving everyday risks or discomforts that require normal safety precautions. The work area is adequately lighted, heated, and ventilated.Education: This job does not have an education qualification requirement.Employment Type: FULL_TIME
Refer code: 8626019. Bureau Of Land Management - The previous day - 2024-03-18 14:33

Bureau Of Land Management

Anchorage, AK
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