Commercial Insurance Customer Service Representative

Commercial Insurance Customer Service

• 3 Weeks PTO!
• Health & Dental Insurance
• 401K
• Paid Holidays and Floating Holiday
• Remote Role!

We are looking for a Commercial Insurance Customer Service Representative to join our team and provide excellent Customer Service to our clients. This role will be responsible for responding to customer inquiries, resolving customer complaints, and providing helpful information about our products and services. The ideal candidate should have excellent communication skills, be able to work independently, and possess strong problem-solving skills.

Requirements:

• Ability to obtain TX Insurance Producer License (Current TX License Preferred)
• At least one full year of Commercial Lines Insurance experience
• Proficient at working in a remote environment

Insurance Customer Service Responsibilities:

• Respond to customer inquiries and complaints in a timely and professional manner.
• Provide accurate information about products and services.
• Maintain customer records in an organized manner.
• Process orders, forms, applications, and requests in an accurate and timely manner.
• Identify customer needs and provide appropriate solutions.
• Resolve customer issues in a timely manner.
• Follow up with customers to ensure their satisfaction.

Job Type: Permanent

Pay: $40,000.00 - $48,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Experience:

• Commercial P&C Insurance: 1 year (Preferred)
• Property & Casualty Insurance: 1 year (Required)

License/Certification:

• Property & Casualty License (Preferred)
• Texas Property & Casualty License (Preferred)

Work Location: Remote