Supervisory Information Technology Specialist

The ideal candidate for this position will be multi-faceted in cloud capabilities; cloud service provider offerings; cloud migration strategies; cloud viability assessments; cloud certifications and IT engineering principles. This position starts at a salary of $155,700 (GS-15). Apply for this exciting opportunity to become a member of the Office of Chief Information Officer (OCIO) team within FEMA.
View common definitions of terms found in this announcement. 
 

Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. The time-in-grade and qualification requirements must be met within 30 days of the closing date of this announcement.

You qualify for this position at the GS-15 level (starting salary $155,700) if you possess the following: One full year of specialized experience equivalent to the next lower grade (GS-14) in the Federal Service.  This experience may have been gained in the federal government, a state or local government, a non-profit organization, the private sector, or as a volunteer; however, your resume must clearly describe at least one year of specialized experience. 

Specialized experience for this position includes: 

• Experience managing the support of the customers, clients, stakeholders within an organization. 
• Experience managing the operational continuity of enterprise applications and technology by making corrections and changes to mission needs; 
• Experience managing high visibility short-time fuse automation efforts in response to disaster response, recovery, and mitigation.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. 

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provides valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide federal grade levels to positions listed in Federal Government; the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information will result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here.
Current or former FEMA Reservists/DAE employees: To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment.  Failure to provide this information may result in disqualification.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.  If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.