Supervisor, Order Management (Finance)

Overview

As a Supervisor, Order Management within PowerSchool, the successful candidate will be a dynamic and organized self-starter who can work independently while also leading a team. PowerSchool is looking for an individual to coordinate daily operations, and consult on best practices, which include working directly with Executive Leadership and other internal stakeholders to ensure timely and accurate execution of daily operations, as well as special projects. The Order Management, Supervisor will mentor, coach, and review the team on their daily performance, as well as their quarterly and annual performance reviews. 

Responsibilities

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Consistently monitor progress of Order Management team through daily metric reporting to leadership, directly supervising a team of Order Management Analysts. 
• Onboarding and training of new team members
• Assist in discussions around invoice issues and customer health with internal stakeholders, finding timely solutions to ensure customer satisfaction is met. 
• Create, update, and innovate new functional processes, scripts and supporting materials
• Responsible for coaching team and providing feedback for career development
• Assist with ensuring team is compliant with all company policies and standards
• Be an expert reference/resource of system and process relating to the billing operations functions and tools.

Qualifications

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

• 3+ years billing experience
• 2+ year supervisory experience
• Working knowledge of Microsoft Office; Outlook, Excel, and Power Point
• Experience with SalesForce and NetSuite reporting and data cleaning
• Familiar with contracts, terms of service and legal issues
• Effective presentation, organizational, planning skills, and interpersonal skills
• Ability to effectively prioritize and escalate department issues as required
• Ability to work independently while being a member of the team
• Ability to prioritize and manage multiple responsibilities simultaneously
• Possesses the intellectual curiosity to be a problem solver
• Must be able to thrive in a fast-paced, ever-changing atmosphere

Compensation & Benefits

PowerSchool offers the following benefits:

 

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts with company contributions
• Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan with employer match
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO) 
• Paid Community and Volunteer Time Off (VTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement for undergraduate and graduate degree programs
• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage. 

A reasonable estimate of the base compensation range for this position is $70,000 - $75,000. The compensation range is specific to the United States and incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.

 

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Employment Type: FULL_TIME