The Human Services Program Integrity Division is recruiting for a Supervising Appeals Specialist I who plans, organizes, and supervises staff who process State hearing requests and complaints received from recipients of various public assistance programs, supervises investigations of alleged Civil Rights violations, and acts as the hearing officer for hearings involving the General Relief Program. Duties include the following: serving as a resource for staff; reviewing, and evaluating case actions and resolving interdepartmental disputes regarding the application of State and County policies and procedures; and interacting with State staff to obtain clarification and resolve disputes in the application of the State hearing process. The Supervising Appeals Specialist I will also represent the County in complex issues including, but not limited to, appeals and civil rights as well as represent the Department at local, regional, and statewide meetings and conferences.
For a more detailed information, refer to the Supervising Appeals Specialist I job description.
Travel: Travel throughout the County and State is required. Employees will be required to make provision for transportation. A valid California Class C driver license and proof of liability insurance must be produced and maintained for the individual providing the transportation.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Education: Thirty (30) semester (45 quarter) units of completed college coursework in English, business/public administration, or behavioral/social science. Completion of the Management Leadership Academy (MLA) program in San Bernardino County will be accepted toward the required coursework on the basis of 4 quarter units of credit per MLA tract completed. A list of completed college coursework or legible copies of transcripts MUST be submitted with the application if the applicant does not possess an Associate's degree or higher in one of the qualifying fields listed above.
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Experience: Three (3) years of experience in welfare/transitional assistance programs, which includes one (1) year of experience as an Appeals Specialist or two (2) years as a full-scope supervisor in a welfare/transitional assistance program. Experience must be within the past twelve (12) months and acquired in a California Department of Social Services.
Note: Applicants with experience equivalent to an Appeals Specialist or Eligibility Worker Supervisor (or higher) in San Bernardino County may substitute two (2) additional years of such experience for a maximum of 15 semester (23 quarter) units of the required coursework.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points.
Please click HERE for important Applicant Information and the County Employment Process.