Summer Intern Engineering/Asset Management

Company
Federal Reserve Bank of Philadelphia
The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.
The Federal Reserve Bank of Philadelphia is seeking an undergraduate student for a Summer Internship in the IT Engineering & Service Management areas within ITS department. Students majoring in Information Technology, Computer Science, Information Management. This position is a 40- hour per week Monday- Friday paid position for the 10+ week Summer Internship program. The hourly rate for this position is $21.00 per hour.
What you will do:
Process Automation Opportunities- Collaborate with the REM Engineering & ITSM teams on process automation to identify, implement, or update current core team processes using Microsoft Power Platform, PowerFX/PowerShell, C#/.Net. or SharePoint Online to broaden our automation by creating efficient workflows or create frontends to assist customers for request service.
Data Reporting/Team Metrics/Business Analysis - Investigate ways to provide reports via Excel, PowerBI, ServiceNow, Tableau or PowerShell. Analyze team performance metrics, review of departmental business trends and identification of areas for improvement. Create visualizations of important departmental metrics.
Asset Management Analysis and Review - Review IT Hardware and Software Asset Management records to identify opportunities to reduce redundant investment, help resolve data quality issues. Help maintain an accurate inventory of tracked assets to ensure compliance with the IT Asset Management Controls.
IT Vending Machine Maintenance - Assist team maintain the IT Vending Machine, including maintaining stock, identifying product ideas, working with customers on returns, and helping the team maintain great customer service.
ServiceNow Queue Management: Assist with service catalog request review and fulfillment.
Help with on/offboarding processes.
OneTrack Migration - Assist our migration efforts from an in-house developed tool to the Microsoft Power Platform. This will require review of documentation already available for many of our workflows but will necessitate a careful rebuild in the new platform to assure that they work 1:1 or better.
Donations, Disposal & Move Processing - Bank wide program to replace and donate workstation and mobile devices. Help prepare workstations and mobile devices for deployment, learn enterprise deployment processes, dispose of devices according to enterprise standards, and help manage customer schedules.
Modernize internal page's user interface look and feel -Refactor and clean up code, optimization for mobile devices, further integrate with SharePoint Online, improve calendar, email handling, and more.
What you will have:
Knowledge and interest in current Microsoft Windows, Apple MacOS, and Mobile (Android,iOS) based hardware and software systems, Asset and Configuration Management
Knowledge of application development processes and programing languages (PowerPlatform, PowerFX, PowerShell, JavaScript, C#/.Net, SQL). Advanced knowledge in modern JavaScript web techniques (Bootstrap, JQuery), Microsoft Power Platform strongly considered.
Interest or knowledge in the following fields of study: Computer Science, Artificial Intelligence, IT Business Analysis, Data Analytics, Data Visualization, Management and Information Systems.
Preferred Skills:
Strong teamwork ethic and customer support focus.
Desire to be creative.
Pick-up new skills quickly, problem solve, recognize issues, prioritize, respond, and/or escalate appropriately.
Strong oral, written communication, and collaborative skills.
Basic knowledge of business concepts and principles.
Physical Requirements:
Ability to lift up to 25 pounds of equipment, 50 pounds with assistance from another coworker as needed.
Additional Information:

• The Federal Reserve Bank of Philadelphia believes that diversity, equity and inclusion among our employees is essential to our success as an organization, and we want to recruit, develop and retain the most accomplished people from a diverse candidate pool. To support a workplace culture of belonging, we offer eight employee resource groups (ERGs) and a 100 percent rating on the Human Rights Campaign (HRC) Corporate Equality Index. The Federal Reserve Bank of Philadelphia is proud to be an equal opportunity workplace.
• We have eight employee resource groups (ERGs) to support a diverse workforce. Abilities (supporting disabilities and allies), African Heritage, Asian-Pacific, Freedom (supporting LQBTQ+ and allies), Talent Forward (supporting career growth), Women United, Working Families and Veterans. ERGs are open to all employees.
• We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment.
• All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
• Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Employment may not begin until the Bank accepts the results of the background investigation.
• All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
• Certain eligibility rules apply. You will provide work authorization to prove their eligibility to work in the United States.
• The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
• This is not a 100% remote opportunity. You will be available to work on-site in at least a hybrid capacity.
• Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed.

Full Time / Part Time
Part time
Regular / Temporary
Temporary
Job Exempt (Yes / No)
No
Job Category
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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