Study Support Coordinator

HOW WE CARE FOR YOU:

At ACM Global Laboratories, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while improving patients' lives.

Pension Plan

Retirement Plan

Comprehensive Benefits Package

Tuition Reimbursement

Benefits Effective Date of Hire

Same Day Pay through Daily Pay

Employee Referral Program

Employee Assistance Program

SUMMARY

As a Study Support Coordinator, your organization and collaboration skills combined with your strong attention to detail greatly assists the Project Team in successfully planning, implementing and closing studies.

ACM Global Laboratories is a growing international organization that provides continued opportunities for internal advancement. At ACM you will be part of a team that is focused on improving people’s lives where you are supported by leadership and colleagues. We are backed by a large healthcare network in the complex and rewarding field of advanced laboratory science. Your voice is heard, and with that, you have an ability to make an impact on the organization and influence your professional growth.

STATUS: FT

LOCATION: Hybrid | Onsite location 160 Elmgrove park Rochester, NY

DEPARTMENT: Study Support

SCHEDULE: Monday - Friday; 11am -8pm | Saturday Rotation

ATTRIBUTES

• Bachelors degree required or 1 yr customer service or clinical trials experience required
• Positive attitude and ability to follow directions
• Excellent communication and interpersonal skills

RESPONSIBILITIES

· Project Management Assistance. Support study setup and management activities as required in conjunction with the Project Manager; during the setup phase, support and generate initial kit documents; perform setup duties for investigator sites at the start of a clinical trial

· General Assistance. Assist the Project Manager with administrative tasks such as answering incoming phone calls and emails, issue on-demand patient reports and manage alert notifications as required by the study

· Data Entry & Documentation. Enter general study information, site and monitor details, study visit entry and test association, including blinding, into LIMS and perform quality control

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$21.00 - $23.00

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.

Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Rochester, NY 14626