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Form of workThe Class (www.theclass.com) is a global wellness brand. Our core product is cathartic workout experience that guides you to strengthen the body and notice the mind to restore balance. The company is rooted in four primary lines of business: digital, in-studio, events, and retail.
We're in search of highly motivated, personable, and detail-oriented individuals to contribute to all aspects of our client experience and growing community. Our front desk staff will work closely with the Studio Manager and Assistant Studio Manager in an inspiring, fun work environment to ensure that clients are happy and the studio remains immaculate.
RESPONSIBILITIES:
- Greet, check-in, and welcome Students for Class
- Deliver excellent customer service and hospitality to Students
- Clean and prep studio, including mats, floors, and mirrors
- Clean, prep, and stock common areas, including bathrooms, locker area, and front desk
- Support Teachers with Class setup, breakdown, or Student questions
- Be knowledgeable to answer questions regarding The Class method, schedule, and retail offerings
- Assist Studio Manager and other staff members with daily studio tasks, checklists, and projects
- Report any questions or issues to Studio Manager in timely manner
- Help keep track of inventory and supplies
- Assist Studio Manager with training of new front desk staff
- Help maintain the aesthetic and atmosphere for The Class
REQUIREMENTS:
- Passionate about wellness and The Class
- Outgoing, friendly nature with a great attitude
- Detail oriented, organized, reliable
- Able to multi-task in a fast-paced environment
- Able to take initiative for problem solving with confidence
- Able to handle retail operations
- Prior customer service or hospitality experience preferred
- Must have excellent communication skills
- Must work cohesively in team environment
- Prior experience with Mindbody or similar booking software is encouraged
- Must have strong computer skills
- Must be available mornings, evenings, weekends and holidays
Studio Support Staff (NYC) Part-time
Salary: $20.00 Per Hour
Looking for someone who has a flexible schedule and is available to pick up shifts. We can guarantee 15-20 hours per week depending on availability. We have early morning, evening, and weekend morning Classes. If you have the ability to pick up all different shifts, it's a benefit to us.
All your information will be kept confidential according to EEO guidelines.
