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The Pathways Internship Program allows students to join VA in career positions that emphasize long-term training and development. The VA Northeast Ohio Healthcare System is recruiting for a Program Analyst (Student Trainee). The Program Analyst (Student Trainee) will function within Community Outpatient Service (COPS) at the VA Outpatient Clinic in Willoughby, Oh.
This job is open to
Clarification from the agency
Applicants must be accepted for enrollment or currently enrolled and seeking a Bachelor's degree in a qualifying educational institution
Videos
Duties
This position is being filled under the Pathways Internship Program. The program is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with paid work opportunities in agencies to explore Federal careers while still in school. The Internship provides managers a ready source of student employees and potential permanent employees upon completion of the program requirements. It also provides the student with work experience directly related to the curriculum studies or career goals while offering eligibility for non-competitive conversion to permanent employment upon completion. For more information on Internship opportunities within the Department of Veterans Affairs, please visit: https://www.va.gov/EMPLOYEE/pathways-internship-program/.
Duties included but are not limited to:
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday - Friday, 8a - 4:30p, - Interns may work full-time or part-time schedules, but the student's work responsibilities should not interfere with the student's academic schedule. To be discussed during interview.
Telework: Not Available
Position Description/PD#: 92850-A / 92849-A / 92848-A
Recruitment & Relocation Incentives: Not Authorized
Financial Disclosure Report: Not Required
Permanent Change of Station (PCS): Not Authorize
Requirements
Conditions of Employment
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
Internship Program: To be eligible, applicants must be accepted for enrollment or currently enrolled and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution, on a full or half-time basis as defined by the institution in which you are enrolled.You may qualify based on education and/or experience as described below:
GS-3:
GS-4:
GS-5:
You will be rated on the following Competencies for this position:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Physical Requirements: The work is primarily sedentary. Typically, the employee sits comfortably to do the work. There may be some walking, standing, bending and/or carrying of light items such as papers, books, small parts, or driving an automobile. No special physical demands are required to perform the work.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Additional information
You are excluded from health benefits coverage if you are expected to work less than 130 hours per month for at least 90 days.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Financial Disclosure Report: Not required
This job opportunity announcement may be used to fill additional vacancies.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status, if selected, for the purposes of implementing other workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context...
The Pathways Internship Program allows students to join VA in career positions that emphasize long-term training and development. The VA Northeast Ohio Healthcare System is recruiting for a Program Analyst (Student Trainee). The Program Analyst (Student Trainee) will function within Community Outpatient Service (COPS) at the VA Outpatient Clinic in Willoughby, Oh.
This job is open to
- Students
Current students enrolled in accredited educational institutions from high school to graduate level. Includes internships, pathways and other student programs. - The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S. - Veterans
Clarification from the agency
Applicants must be accepted for enrollment or currently enrolled and seeking a Bachelor's degree in a qualifying educational institution
Videos
Duties
This position is being filled under the Pathways Internship Program. The program is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with paid work opportunities in agencies to explore Federal careers while still in school. The Internship provides managers a ready source of student employees and potential permanent employees upon completion of the program requirements. It also provides the student with work experience directly related to the curriculum studies or career goals while offering eligibility for non-competitive conversion to permanent employment upon completion. For more information on Internship opportunities within the Department of Veterans Affairs, please visit: https://www.va.gov/EMPLOYEE/pathways-internship-program/.
Duties included but are not limited to:
- Prepares documents, presentations and data reviews with Microsoft office and other software applications.
- Analyzes and addresses outpatient clinic satisfaction and patient experience data.
- Develops program information and resource materials for Veterans and staff.
- Participates in acquisition, development, and/or scheduling of the program resource materials.
- Performs all computer tasks necessary to complete letters, memoranda, reports etc., for the clinic/Service.
- Assists clinic's program clerks with special projects or work overflow with a variety of clerical and administrative tasks.
- Fields customers questions via telephone and email.
- Coordinates and assists Veterans and clinical staff with travel.
- Files and processes administrative paperwork.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday - Friday, 8a - 4:30p, - Interns may work full-time or part-time schedules, but the student's work responsibilities should not interfere with the student's academic schedule. To be discussed during interview.
Telework: Not Available
Position Description/PD#: 92850-A / 92849-A / 92848-A
Recruitment & Relocation Incentives: Not Authorized
Financial Disclosure Report: Not Required
Permanent Change of Station (PCS): Not Authorize
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- You must be at least 16 years old (by closing date of this vacancy announcement).
- Selective Service Registration-required males (over 18) born after 12/31/59
- Must be accepted for/currently enrolled in a qualified educational institution
- You may be required to serve a probationary period
- Subject to background/security investigation
- Pre-employment physical required
- Selected applicants will be required to complete an online onboarding process
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
Internship Program: To be eligible, applicants must be accepted for enrollment or currently enrolled and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution, on a full or half-time basis as defined by the institution in which you are enrolled.You may qualify based on education and/or experience as described below:
GS-3:
- Specialized Experience: Examples of specialized experience would typically include, but are not limited to: Examples of specialized experience include: administrative assistance and program analysis, serving as a coordinator, troubleshooter, and liaison; supporting travel arrangements and other administrative paperwork processing, outreach, data sourcing, creating program and resource information; stocking supplies; planning, and/or purchasing of program resource materials. OR,
- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completion of 1 full academic year of post-high school study. OR,
- Combined Education & Experience: Possess a combination of qualifying specialized experience and education as described above to qualify at the GS-3 level. Transcripts must be submitted. For example, the position to be filled is a Program Support Assistant (Student Trainee), GS-3, determine the applicant's total qualifying experience as a percentage of the 6 months' experience required for GS-3; then deter-mine the applicant's education as a percentage of the l year of education that meets the requirements for GS-3. Add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for GS-3.
GS-4:
- Specialized Experience: Examples of specialized experience would typically include, but are not limited to: Examples of specialized experience include: administrative assistance and program analysis, serving as a coordinator, troubleshooter, and liaison; supporting travel arrangements and other administrative paperwork processing, outreach, data sourcing, creating program and resource information; stocking supplies; planning, and/or purchasing of program resource materials. OR,
- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completion of 2 full academic years of post-high school study or an associate's degree. OR,
- Combined Education & Experience: Possess a combination of qualifying specialized experience and education as described above to qualify at the GS-4 level. Transcripts must be submitted. For example, the position to be filled is a Program Support Assistant (Student Trainee), GS-4, and a candidate possesses 8 months of qualifying experience and 20 semester hours of college. The applicant meets 67 percent of the required experience and 33 percent of the required education. The applicant meets 100 percent of the total requirements and is qualified for the position.
GS-5:
- Specialized Experience: Examples of specialized experience would typically include, but are not limited to: acting in a front-line staff capacity and identify issues that occur at the point of service, escalating identified complaints through the appropriate chain, assisting with complaint resolution, demonstrate diplomacy, good judgment, compassion, flexibility when interacting with patients and staff, maintaining a basic understanding of numerous government laws, directives, and policies. OR,
- Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completion of 4 academic years of post-high school leading to a bachelor's degree or equivalent degree. OR,
- Combined Education & Experience: Possess a combination of qualifying specialized experience and education as described above to qualify at the GS-5 level. Transcripts must be submitted. For example, the position to be filled is a Program Support Assistant (Student Trainee), GS-5, and a candidate possesses 9 months of specialized experience and has completed one academic year of college. The candidate meets 75 percent of the required experience and 25 percent of the required education. He/she meets 100 percent of the requirement for 1 year of specialized experience and is qualified for the position.
You will be rated on the following Competencies for this position:
- Clerical
- Creative Thinking
- Decision Making
- Administration and Management
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Physical Requirements: The work is primarily sedentary. Typically, the employee sits comfortably to do the work. There may be some walking, standing, bending and/or carrying of light items such as papers, books, small parts, or driving an automobile. No special physical demands are required to perform the work.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Additional information
You are excluded from health benefits coverage if you are expected to work less than 130 hours per month for at least 90 days.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Financial Disclosure Report: Not required
This job opportunity announcement may be used to fill additional vacancies.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status, if selected, for the purposes of implementing other workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context...
