Address
Form of workApplication Instructions:
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.
Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.
Job Title:
Student Loans Specialist
Department:
Student Loans
College/Division:
General University
Primary Job Posting Location:
Macon, GA 31207
Additional Job Posting Locations:
(Other locations that this position could be based)
Job Details:
The Student Loans Office is searching for a Student Loans Specialist.
Responsibilities
Under direct supervision the primary responsibilities are the account maintenance of Federal Loan Programs (Perkins, LDS, HPSL, PCL, Nursing, and NFLP), Institutional Loan programs and outstanding tuition account receivables which includes exit paperwork, loan benefits, and revenue collection until paid in full for portion of the alphabet A-F. Understanding and following federal and institutional guidelines for processing benefits and collection revenue on all loan funds for portion of the alphabet A-F. Working with the Bursar's Office and Financial Aid to ensure proper holds are put on accounts and communication is open to the students. Records ACH, credit card, and check payments in CRC daily and prepares deposit. Prints monthly batch mail including invoices, benefit mail, and due diligence.
Qualifications
Two years of college coursework and one year of prior experience which must include accounting/bookkeeping/cash management and customer service are required. In lieu of education, an equivalent combination of education and experience will be considered. Some college coursework in business, accounting, or another finance area is highly desirable. The successful candidate will have excellent customer service skills and be proficient in Microsoft Word and Excel. Must have an understanding of the Fair Credit Act and of federal regulations for loan programs.
Knowledge, Skills, & Abilities
Background Check Contingencies
- Criminal History Check
- Credit Check
Required Document Attachments:
- Resume
- Cover Letter
- List of References with contact information
Scheduled Weekly Hours:
37.5
Job Family:
Staff Clerical Non-exempt
EEO Statement:
AA/EEO/Veteran/Disability
Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.
Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.
Job Title:
Student Loans Specialist
Department:
Student Loans
College/Division:
General University
Primary Job Posting Location:
Macon, GA 31207
Additional Job Posting Locations:
(Other locations that this position could be based)
Job Details:
The Student Loans Office is searching for a Student Loans Specialist.
Responsibilities
Under direct supervision the primary responsibilities are the account maintenance of Federal Loan Programs (Perkins, LDS, HPSL, PCL, Nursing, and NFLP), Institutional Loan programs and outstanding tuition account receivables which includes exit paperwork, loan benefits, and revenue collection until paid in full for portion of the alphabet A-F. Understanding and following federal and institutional guidelines for processing benefits and collection revenue on all loan funds for portion of the alphabet A-F. Working with the Bursar's Office and Financial Aid to ensure proper holds are put on accounts and communication is open to the students. Records ACH, credit card, and check payments in CRC daily and prepares deposit. Prints monthly batch mail including invoices, benefit mail, and due diligence.
Qualifications
Two years of college coursework and one year of prior experience which must include accounting/bookkeeping/cash management and customer service are required. In lieu of education, an equivalent combination of education and experience will be considered. Some college coursework in business, accounting, or another finance area is highly desirable. The successful candidate will have excellent customer service skills and be proficient in Microsoft Word and Excel. Must have an understanding of the Fair Credit Act and of federal regulations for loan programs.
Knowledge, Skills, & Abilities
- Customer Friendly Attitude
- Telephone Etiquette/Willingness to Help
- Proficient in Microsoft Word and Excel
- Understanding of the Fair Credit Act
- Understanding of Federal Regulations for Loan Programs such as Perkins and NSLDS
Background Check Contingencies
- Criminal History Check
- Credit Check
Required Document Attachments:
- Resume
- Cover Letter
- List of References with contact information
Scheduled Weekly Hours:
37.5
Job Family:
Staff Clerical Non-exempt
EEO Statement:
AA/EEO/Veteran/Disability
Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.
