Student Finance Coordinator

ESSENTIAL FUNCTIONS

• Coach and develop a student-centered finance team into top performers; train, mentor, and develop campus team.
• Analyze campus financial services dashboard to monitor timeliness and accuracy of student financing that will foster increased productivity and premiere customer service.
• Evaluate team and process effectiveness, ensuring attention to improvements, maintenance, and efficiency.
• Collaborate and coordinate with functional corporate roles on operational efficiency and team effectiveness through innovation, creativity, and smart use of data.
• Remain current on Title IV, state, accreditation, agency, veteran regulations, and institutional policy.
• Ensure the financial service team complies with all federal, state, accreditation, and institutional guidelines/regulations.
• Collaborate with the Admissions team to develop or refine the transition of students between the teams to ensure a seamless student experience and best-in-class customer service.
• Works closely with all campus functional areas, especially the Student Services team and Academic Program Directors, to provide students the support and a positive student experience.
• Advises greater campus leadership team on possible financial aid implications from proposed changes/updates to academic/instructional configurations.
• Coordinate visits with corporate functional roles or auditors to review student records.
• Assists team members with any student financial services workflow component as needed.
• Perform miscellaneous job-related duties as assigned.

The list of essential functions is not exhaustive and may be supplemented.

MINIMUM QUALIFICATIONS

• Associates’ degree in related Administrative, Business, Liberal Arts, or Social Sciences discipline from a regional or national accredited institution recognized by the U.S. Department of Education (USDE). Bachelor’s degree preferred
• Strong interpersonal, and communication skills and the ability to work effectively with a wide variety of internal and external customers
• Two to five (2-5) years experience with Title IV programs
• Two+ years of supervisory experience
• Must be able to maintain access to Department of Education (DOE) systems.
• Experience providing outstanding customer service by fostering trust and growing customer satisfaction
• Tenkey calculator skills
• Solid computer and multi-tasking skills
• Any equivalent combination of training, education, or experience that meets the minimum qualifications.

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