About Chamberlain University
Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 22 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with nine Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Master Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at www.chamberlain.edu.
There is one very significant way Chamberlain is different than other Universities - Chamberlain Care®. Healthcare education is offered in a culture of service excellence and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.
Chamberlain Care® is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level.
If you're ready to live Chamberlain Care®, we invite you to apply today!
Adtalem believes in a culture of collaboration, creativity, and innovation, which thrives when we can work flexibly. Depending on your location, this role may be hybrid or remote.
- REMOTE – If you live over 50 miles from Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL, this role is remote. However, occasional office visits may be required based on business needs, with advance communication for such requests.
Job Description
Under general direction, this position provides support for Student Finance operations teams. Performs the necessary Student Finance tasks as applicable to their team. This role is responsible for promoting student success through accurate and responsive processing of TIV aid and providing support to our internal customers and external agencies. Runs and processes reports required to identify, track and follow up on outstanding students.
Responsibilities
- Completes Student Finance processing according to documented procedures.
- Uses and applies knowledge of Title IV regulations with minimal guidance. Is proactive in seeking new knowledge on Student Finance related issues.
- Runs and processes reports required to identify, track, and follow-up on outstanding students.
- Effectively communicates student/account information with internal and external stakeholders.
- Completes daily and weekly production reports while holding oneself accountable for meeting individual deadlines/SLAs.
- Successfully delivers on expected accountabilities including timeliness, accuracy and quality while demonstrating ability to manage and deliver on multiple tasks in parallel.
- Can identify operational and compliance risks.
- Performs other duties as assigned.
Qualifications
- Bachelor's Degree preferred.
- 2 years of experience in student accounts and/or financial aid processing preferred.
- Must possess effective customer service skills.
- Excellent verbal and communication skills.
- Ability to maintain a high degree of professionalism and integrity.
- Consistent attention to detail and follow-up.
- Must be a team player.
- Ability to work in a fast-paced, deadline-oriented environment.
- Ability to multi-task and prioritize workload.
- Is proactive in researching new Student Finance regulations and issues.
- Well-developed organizational skills.
- PC skills in Microsoft Office, in particular Excel, database and internet applications
- Excellent math and analytical skills.
- Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $16.65 and $27.36. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation