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Form of work
SalaryBenefits:
Smoothie KingStore Manager:
Job Purpose
Contributes to Smoothie King’s success by leading the team to create and maintain an exceptional Guest experience while upholding brand standards as well as modeling and acting in accordance to Smoothie King core values. The Store Manager is involved in all areas of store operations which include:
Duties and Responsibilities
Action-Orientated
Building Effective Teams
Composure
Drive For Results
Guest Focus
Hiring & Staffing
Integrity and Trust
Time Management
Experience Requirements
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Smoothie KingStore Manager:
Job Purpose
Contributes to Smoothie King’s success by leading the team to create and maintain an exceptional Guest experience while upholding brand standards as well as modeling and acting in accordance to Smoothie King core values. The Store Manager is involved in all areas of store operations which include:
- Leading and developing of their team
- Ensuring an exceptional Guest experience
- Providing a high quality product
- Maximizing sales performance
- Driving profitability while maintaining a fun and welcoming atmosphere
Duties and Responsibilities
Action-Orientated
- Reviews store environment and Key Performance Indicators to identify problems, concerns, and opportunities for improvement and adjusts accordingly.
- Drives implementation of company programs through action planning and inspiring team to meet operational standards.
- Develops local store marketing plans to support brand initiatives.
- Initiates community outreach through marketing and special events.
- Uses operational tools.
Building Effective Teams
- Challenges the team to achieve results.
- Manages, actively by utilizing performance management tools to support organizational objectives provide feedback, set goals and utilize learning management system.
- Recognizes and reinforces individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.
- Utilizes and demonstrates effective management practices to create and maintain a successful store team resulting in an environment where team feels valued and respected.
Composure
- Handles differences between Guests and Team Members without escalating the situation.
- Communicates unexpected situations to Team Members calmly and without showing resistance and/or frustration.
- Is considered a confidant and/or resource in a tough situation.
Drive For Results
- Ensures team adhere to legal and operational compliance requirements
- Adheres to all company food safety procedures while ensuring all Team Members are in compliance as well
Guest Focus
- Encourages “Guest comes first attitude”
- Trains and holds team accountable for delivering an exceptional Guest Experience
- Solicits Guest feedback to understand Guest satisfaction
Hiring & Staffing
- Delegates and communicates appropriate responsibilities and practices to team to ensure smooth flow of operations
- Manages store’s staffing levels
Integrity and Trust
- Manages team with integrity, honesty, and knowledge that promote the culture, values and mission of Smoothie King
- Fulfills cash handling, financial and inventory reporting responsibilities with honesty
Time Management
- Sets priorities for Team and themselves each day
- Relies on their team by delegating Daily Checklist tasks to Team Members on shift
- Plans ahead for managerial activities/tasks that fall outside of a normal day’s task(s)
- Shows up on time for work
- Completes required checklists and paperwork with no outstanding items by due dates
Experience Requirements
- 3 Years- Guest Service experience in a restaurant or retail environment
- 1 Year of Restaurant or Retail Management
