Store Manager

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

DESCRIPTION
The Store Manager of Scooter’s Coffee is responsible for all staffing, sales, and operations in a
Scooter’s Coffee location. This role builds and leads a friendly, service-oriented barista team
and sets a high-energy work pace. It helps to drive sales, increases profit and demonstrates an
engaged management style.

COMPENSATION

- Based on experience

ESSENTIAL DUTIES & RESPONSIBILITES
- Ensure consistent and quality customer experience through proper staffing, execution of
brand beverage recipes and techniques while promoting amazing customer service.
- Maintain store appearance, cleanliness, visual merchandising standards, food safety
standards, and equipment.
- Interview, hire, train, and develop staff to demonstrate all company standards in
customer experience and operations.
- Provide ongoing performance feedback and development for staff members, identifying
individual motivation factors and providing clear, constructive feedback to
reinforce/improve performance.
- Maintain accountability in employees by partnering with Field Brand Consultant and,
when necessary, Human Resources to make termination decisions.
- Determine daily and weekly staffing requirements based on business need and create
work schedules accordingly.
- Implement a varied schedule to develop employees, meet business needs, and
maximize sales potential across all hours of operation.
- Contribute to store profitability by seeking opportunities to increase sales and managing
expenses.
- Encourage and ensure full team participation in both setting store goals and developing
action plans to accomplish goals.
- Maintain daily, weekly and quarterly financial reports.
- Maintain final accountability for store operations.
QUALIFICATIONS
- Ability to work in Omaha, NE for 5 days at the beginning of employment
- Ability to effectively teach and lead others
- Excellent communication and interpersonal skills
- Passion for working with people
- Energetic, fast-paced, flexible work style
- Ability to work cooperatively in a team environment
- Ability to anticipate and respond to customer needs
- 2+ years of supervisory experience in a restaurant or retail environment preferred
Disclaimer

The functions and skills described here are general in nature and represent the type of work
performed, but they do not constitute and exhaustive list of the duties and responsibilities
performed on the job.