Store Associate (Part-Time Or Full-Time)

**Only candidates who are seriously interested in the position should apply**

Do you enjoy helping people? Looking to work in a fast paced and fun environment? The UPS Store at Lemmon Drive in Reno are looking for a part-time or full-time sales associates.

Applicants must submit a resume.

Location:

216 Lemmon Drive, Reno, NV 89506

Benefits:

• UPS employee discounts
• Holiday bonus**
• Flexible schedule

Responsibilities and Duties:

• Smile. Greet customers. Have our customers' needs in mind.
• Deliver exceptional and efficient customer service through customer interaction and quality product delivery.
• Maintain a clean and organized work environment.
• Process and scan Amazon returns.
• Receive, sort, and place mail in mailbox modules accurately.
• Record all sales transactions on POS and accurately process cash, check, and credit card transactions. Print reports as requested.
• Pack contents for shipping using UPS established packing procedures and products.
• Operate all other software packages (Microsoft Word, Excel). Must be computer literate.
• Receive and process packages for courier shipping.
• Handle customer complaints and shipping errors, including making calls, retrieving old invoices, and shipping details for shipping claims.
• Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.
• Hang up new UPS promos / UPS advertisements.
• Close out of POS to include: reconciliation of cash, checks, credit cards, and all other transactions accurately and in accordance with UPS Company Policy and Procedure.
• Operate copy machines, fax machines, binding and laminating equipment and all other office machines in a safe, efficient and productive manner.
• Help customers operate office machines.
• General other housekeeping duties.

Qualifications and Skills:

• Reliable and responsible
• Strong communication skills
• Friendly and helpful
• Has a professional appearance
• Strong computer and internet skills (must be familiar with Microsoft Office)
• Has at least a high school diploma or GED
• Excellent customer service
• Retail sales experience
• Has experience with up-selling and cross-selling products and services
• Can lift up to +50 pounds
• Can work some weekends
• Can work both independently and as a team member.

The ideal candidate must be a motivated learner who makes an effort to learn all aspects of the business.

Must be available to work some Saturdays and Sundays.

Must have reliable transportation.

Salary: $15 - $17/hour (depending on experience).

**Holiday Bonus is during our Christmas Peak Season

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Retail Sales: 1 year (Preferred)
• Customer Service with same employer: 1 year (Preferred)

Work Location: In person