Storage Store Manager

Storage Store Manager

Are you passionate about helping others and customer service? Do you want to be part of a growing team in an exciting industry? Do you share these Core Values and Guiding Principles?

• The Pursuit of The American Dream
• Integrity & Honesty
• Positive Mental Attitude (PMA
• Clarity, Objectivity, and Mutual Respect
• Lifelong Learning
• Creativity
• Teamwork
• Frugality

Then we want you on our team. Come work for a fast-growing, innovative, and dynamic self-storage company. We pride ourselves in world-class customer service, hard work, and lifelong learning. We are looking for confident individuals with strong customer, interpersonal, sales, collection and telephone skills. We offer a competitive compensation package with medical, dental, vision, life insurance, and 401(k) benefits.

The self-storage business is a fast-paced environment and our employees wear many different hats from sales and customer service representatives to marketing specialists and cleaning crew. Below is a list of duties that you will be responsible for:

Duties (include but not limited to):

•   Daily operations of the facility

•   Standing up and greeting everyone when they walk in

•   Aiding customers in selecting the right size storage unit before each rental

•   Being able to accurately perform each storage rental and complete all appropriate paperwork correctly

•   Sell and maintain proper inventory for all merchandise

•   Maintaining accurate recording keeping of all customer accounts including but not limited to customer payments and notes.

•   Ability to maintain accurate bookkeeping records for daily bank deposits, receipts, payments, invoice processing per company policy

•   Working independently or with other team members at multiple locations

•   Conduct daily physical storage unit inspection; walk-thru, lock checks, confirm inventory availability and ensure spaces are secure and/or ready to rent

•   Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience

•   Fulfilling monthly marketing targets such as calls, visit, emails, social media post and events in the community

•   Manage the collection of past due and delinquent accounts and preparing units for auction while staying compliant with the local storage lien law.

Candidate Qualifications 

•   Previous experience in the self-storage, property management or other related fields is recommended

•   Valid Driver's License

•   Reliable Transportation

•   Successfully Complete Background Check, Drug Screening and Aptitude Test

•   Ability to Multitask and build rapport with tenants

•   Excellent written and verbal communication skills

•   Ability to handle money: cash, checks and credit cards responsibility

•   Ability to learn new software systems quickly

Physical Requirements 

•   Sitting/standing/walking for up to 9 hours per day and lifting to 30 pounds

•   Will walk approximately 50% of your day and will sit at a computer for 50% of your day

•   Must be able to sit, stand, etc.

•   Must be able to clean inside and outside the office and units.

•   Must be able to view computer screen for long lengths of time

Compensation:

$17/hour 

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