This job requires you to have early morning availability. We are looking for people who are willing to come in as early as 5am to assist with shipment, markdowns, and signage/sale changes. Most shifts for shipment run from 7am until 10 or 11am.
About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about our loyalty programs
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, check out, and back of house processes, as required
- Courteous and responsive to internal/external request
- Exchange and verifies job related information to provide support
Who You AreGood communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on- the-job training
Benefits at Old NavyMerchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
- For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.
Qualifications
- Stocking, packaging, and retail sales experience
- Strong customer service skills
- Ability to load and unload merchandise
- Familiarity with shipping & receiving processes
- Merchandising knowledge
- RF scanner and forklift experience preferred
- Inventory control skills
- Multilingual or bilingual proficiency a plus
- Warehouse experience and ability to handle heavy lifting
- Knowledge of produce and maintenance tasks
- Cleaning and organizational skills
- Cash register and retail math proficiency
- Excellent communication skills
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Application Question(s):
- Do you have 5am availability, Monday-Friday?
- Do you have weekend availability?
Ability to Relocate:
- Canton, MI: Relocate before starting work (Required)
Work Location: In person