Job description
About Toole's Ace Hardware:
We are 12 family-owned and operated hardware stores in the Central Florida area. Started in 1983 by Walter and Patricia Toole, Toole's Ace Hardware has been in the retail hardware business for over 40 years.
Position Summary:
In this position, the right candidate will demonstrate proficiency in the diagnosing and repair of a wide variety of outdoor power equipment as well as a friendly demeanor for talking to customers. A Stihl Technician is responsible for the overall success of the Stihl and outdoor power equipment department. They are the key point-of-contact in the store to establish and promote relationships with Stihl customers, as well as being the go-to person in the store for all questions regarding power equipment. This is a position that will require continual technical training and growth.
Essential Duties and Responsibilities:
Include the following. Other duties may be assigned.
Diagnose problems and determine what repairs are needed on STIHL power equipment.
Disassembly, repair, and reassembly of components and machines.
Performs all service tasks
Prepares all forms (detail of work performed on repair orders) to be entered into our computer system.
Report any additional work required on equipment to customers, for proper and safe operation.
Participates in all training programs.
Maintains a clean work area and performs work in a neat and orderly fashion.
Brings to the attention of the Store Manager any shop tools or equipment that is not in a serviceable condition or is unsafe to use.
Benefits:
All training and required certifications provided and paid by Toole's Ace Hardware.
Commission on labor
Overtime available with overtime pay
Health Insurance
Dental and Vision Care
Paid Time Off
Holiday Pay (on certain holidays)
Bonuses
Retirement Plan with Company Match
Employee Discount
Regular Pay Increases
Career Path
Learn valuable skills you'll use for life!
Education/Training:
High school education or equivalent.
Experience:
Experience with Small Engine repair, two-stroke and four-stroke.
Interest in learning and taking over more responsibility as you progress
RETAIL AND CUSTOMER EXPERIENCE IS PREFERRED
Physical Demands:
Ability to lift at least 60lbs on a regular basis.
May be subjected to sitting/standing/climbing/reaching/crouching for long periods of time to perform job.
GOOD COMMUNICATION SKILLS.
Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
Benefits
Health insurance, Dental insurance, Paid time off, Vision insurance, Employee discount, Retirement plan