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Form of work
SalaryOverview:
The incumbent in this position is responsible for steward and cleaning operations, ensuring restaurants are supplied with clean dishes and silverware according to business needs.
Responsibilities:- Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department.
- Assists in ordering and receiving all non-food items within the Food & Beverage Department, ensuring adequate par levels of inventory.
- Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
- Maintains open lines of communications with the Executive Chef and Director of Food & Beverage.
- Attend and participate in meetings, completing follow-up as assigned.
- Perform work regularly and predictably.
- Other duties as assigned.
This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Stewards’ Department.
- Must obtain and maintain a valid drivers and all licenses / certifications per Federal, State, and Gaming/Lottery regulations.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be twenty one (21) years of age.
KNOWLEDGE OF:
- Pertinent federal, state, and local laws, codes, and regulations.
- All operations of the Stewards’ Department.
ABILITY TO:
- Communicate clearly and concisely, both orally and in writing.
- Be flexible to work varying shifts and time schedules as needed.
- Deliver programs which create a service level of excellence for internal and external guests.
- Ability to communicate effectively with all levels of employees and outside contacts.
- Review and comprehend all necessary documentation.
- Inspect and maintain all areas for which responsible.
- Stock and retrieve supplies as needed.
