YOUR MISSION (The Job Description)
The Banquet Steward will play an important role in maintaining a sanitary environment for the food and beverage preparation of banquet functions. This includes, but is not limited to, maintaining dish stations, kitchen areas and back of house storage areas, and assist in the execution of the set-up, breakdown, pertaining to the Banquet Event Orders. The teammate will be working cohesively with the Banquets, and other departments, to maintain a strong client relationship. Ensuring that all banquet event specifications are executed, making for a successful meeting or event experience for the guest and attendees.
THE NITTY-GRITTY (The Essential Job Duties)
This role will work closely with the Banquet Steward Supervisor
- Arrive for shift on time and in proper uniform.
- Receive duties/responsibilities as described in pre-shift.
- Set-up and breakdown banquet functions as required, including but not limited to, transporting clean and dirty items to designated areas as needed.
- Assist with any dish-up needs of the banquet kitchen prior to, and during service.
- Assist the kitchen with the transportation of food to any designated banquet function areas.
- Utilize proper cleaning chemicals and techniques of all banquet dinnerware, flatware, glassware, pot ware, etc.
- Operate dishwashing machines in accordance to sanitization and safety standards.
- Deep cleaning and sanitation of all kitchens, equipment and food & beverage service areas. Including but not limited to, sweeping and mopping of all kitchen/BOH areas, scrubbing of walls & trash cans and cleaning of large kitchen equipment.
- Responsible for storeroom cleanliness, organization, and inventory of banquet equipment.
- Handle trash, recyclables and food waste as needed. Pick-up and dispose of trash in designated areas.
- Maintain cleanliness of work area during and after function.
- Perform all duties in accordance with departments SOP's.
- Properly use equipment, tools or systems in compliance with safety and sanitation requirements.
- Perform all other job related duties as assigned by management.
- Check with management prior to leaving at the end of the shift.
- Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments.
- Ability to break down barriers and resolving potential conflicts swiftly and effortlessl
- Strong communication and presentation skills to all levels of management.
- Creativity and innovation are essential!
- Ability to think outside the box and approach all issues with a completely fresh approach.
- Ability to anticipate needs and over deliver wherever possible.
- Candidates must think on their feet and use their initiative to solve problems and deliver solutions.
- Excellent customer relations, communication, presentation, and organization skills of utmost importance.
- Able to change direction and work on multiple project aspects at once.
- Enthusiastic, passionate, able to enthuse and motivate others.
- Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality and brilliant customer service.
- Must be 18 years of age.
- 1+ years' experience in a relevant position in a large up-scale hotel, convention center, or restaurant.
- Current SNHD Food Handlers card and other certification as required by federal/state/local law.
- Ability to work flexible schedule to include weekends and holidays.
- Executes emergency procedures in accordance with property standards.
- Complies with required safety regulations and procedures.
- Maintains cleanliness and excellent condition of equipment and work area.
- Current, legal, and unrestricted ability to work in the United States
- Ability to communicate in English clearly and pleasantly with guests, management/co-workers
- Thorough knowledge of all matters relative to the setup requirements of an extensive, first-class banquet & catering operation.
- Operate in a working environment that is subject to varying levels of cold, heat, noise and vibration.
- Work in all kitchens, dish rooms and service areas.
- Work on ladders, step stools, and any other equipment required to perform the assigned task.
- Inspect all work performed.
- Lift and move equipment up to 50 pounds, and move loads of up to 100 pounds.
- Stand for prolonged periods of time, effectively and efficiently move throughout work area.
- Work in a fast-paced, busy, and somewhat stressful environment.
- Work indoors, outdoors and be exposed to various environmental factors.
- Follow directions, and complete tasks with minimal supervision.
- Utilize the English language, both in oral and written form.
- Review and comprehend necessary documentation.
- Communicate effectively in a positive/upbeat fashion, with customers and co-workers alike.
- Maintain a professional, neat and well-groomed appearance adhering to all Hotel and departmental standards.
- 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates.
- Adaptive, Flexible!
- Embody "great attitude."
- Unwavering integrity and endless work ethic.
- Appreciate constructive feedback, as well as graciously providing the same.
- Tenacious and self-motivated
- Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*