Stamp Lead Infrastructure Engineer

Overview
GovCIO is currently hiring for a Stamp Lead Infrastructure Engineer. This position will be located in Fairfax, VA.
Responsibilities

• Support the customer with management of its on-premise IaaS. Install, update and monitor tenants,
• Oversee customer service functions and staff on a daily basis to ensure that excellent customer service is provided to customers and stakeholders.
• Interact with different levels of external and internal customers.
• Manage assigned team facilitating training, quality assurance, and dispute resolution by providing ongoing supervision and by developing their leadership skills to meet business needs.
• Receive call volume forecast and determine how to use resources to meet key performance metrics and manage overall call center scheduling and determine/adjust resources to successfully meet contract requirements.
• Generate daily, weekly, monthly, quarterly, and yearly reports based upon management requests.
• Plays an active role in day-to-day management of the EOC so as to be knowledgeable and aware of all issues, concerns, and requirements.
• Approve timesheets, develop team schedule and other assigned duties.
• Perform other duties as assigned by leadership.
• Manages activities of two or more sections or departments.
• Exercises supervision in terms of costs, methods, and staffing.
• In some instances this manager may have subordinate supervisors and/or managers.
• Works on issues where analysis of situations or data requires an in depth knowledge of organizational objectives.
• Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
• Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
• Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship.
• Establishes operational objectives and work plans and delegates assignments to subordinates.
• Senior management reviews objectives to determine success of operation.
• Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.

Qualifications

• Bachelor's with 12+ years (or commensurate experience) or Masters with 6 - 10 years of prior relevant experience in Infrastructure Engineering experience. Additional experience would be considered in lieu of degree
• Experience with infrastructure (networking, hosting, SAN, monitoring, etc.) to host tenant systems (Windows, Red Hat, etc.)
• One or more of the following: Red Hat Certified Engineer, (RHCE) or Red Hat Certified Architect (RHCA), Cisco CCNP, Microsoft MTA, MCSA, MCSE

Desired

• Experience working with DHS OneNet desirable

TSA Optima
Company Overview
GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range
USD $165,000.00 - USD $165,000.00 /Yr.