Staff Ux Researcher

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.

Join us to transform the way the world works.

This role will be based in either New York, Sunnyvale, San Francisco, or Home Office depending on which location the applicant chosen for the role is currently residing.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers both hybrid and remote work options. This means you can work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together, or you can work remotely from most locations within the country listed for this role.

LinkedIn's vision is to create economic opportunity for every member of the global workforce.

Our global User Experience Research (UXR) team advances this vision by discovering actionable insights to inform and inspire the design of quality, inclusive products. We're passionate about designing an equal, fair, and accessible platform that's modern, engaging, and responsible.

Our products help professionals all over the world stay connected, informed, and productive. The LinkedIn ecosystem is about more than just job hunting. We create and support active communities and enterprise products around sales, marketing, learning, and recruiting. Our  team uses a wide range of research methods across the product development lifecycle. We pride ourselves on the rigor of our work, and also encourage experimentation as we connect the dots between user insights, design patterns, and business goals.

Why join the User Experience Research team at LinkedIn?

• We have impact. We are strong partners to Design and Product, influencing at every level, from shaping early strategy, to launching new features, to measuring usability. 
• We are creative. We value and encourage a mixed-method approach to addressing the most important and most human questions facing our teams.
• We are inclusive. We insist on centering trust, ethics, justice, and equity in every aspect of our work.
• We are supported. We have a dedicated operations team to cover scheduling, vendor onboarding, and more
• We thrive on feedback. We're an eclectic and experienced team--some of the best in the industry! We also love to learn with and from each other as we strive to be our best and grow in our careers.
• We are a strong team. We enjoy a trusting, open environment and a healthy culture of gratitude...and we have fun together!

We're looking for Researchers to join our team of critical thinkers and curious minds, to work with us in partnership and collaboration with product design, content design, product management, engineering, marketing, market research, and data science. Building products for the world's workforce takes a bold, diverse, empowered team - come be a part of ours.

Learn more about our community at design.linkedin.com

#LinkedInDesign

Responsibilities

• Partner with design, product, and marketing colleagues to understand business needs, and design appropriate research studies to generate user-focused insights. 
• Design and conduct user research studies, including surveys, in-depth interviews, field studies, focus groups, and concept/prototype testing.
• Foster collaboration with designers, product managers, marketers and sales to translate insights into actionable recommendations that inform innovation and execution. 
• Work in partnership with other researchers and organizations within LinkedIn (e.g., data analytics) to create comprehensive and coordinated research strategies that triangulate data from different sources/methods to develop recommendations.
• Deliver compelling research findings with clear recommendations.

Basic Qualifications

• 7+ years of experience in user or design research.
• Degree in Psychology, Cognitive Science, Human Factors, Anthropology, Human-Computer Interaction, Design, a related field - or equivalent experience

Preferred Qualifications

• Consistent use of UX research to influence decision makers to change product strategies and roadmaps.
• Proficient at building trust and confidence with stakeholders and pushing back to support better outcomes for users or customers.
• Ability to independently create and execute research roadmaps for large-scale, complex projects with high levels of ambiguity or complexity. 
• Effectively measures and describes the impact of their work over time.
• Deep understanding of common and emerging research methods, with the ability to create multi-method research plans backed by solid rationale.
• Ability to analyze existing research from multiple internal and external sources to arrive at a clearly articulated, informed opinion.
• Experience advocating for members and customers needs within cross-functional teams by delivering effective written reports, engaging presentations, crisp summaries, interactive workshops, and visual artifacts.
• Consistent experience of amplifying and maturing UX practices through advocacy and thought leadership across an organization, industry, or academic discipline.
• Demonstrated growth mindset, adaptability, and perseverance in solving challenging problems.

Suggested Skills: 

• Behavioral Science 
• Technical Knowledge of UX Research methods and practices
• Strong product and business acumen
• Strong visual, verbal, and written communication

LinkedIn is committed to fair and equitable compensation practices.  

The pay range for this role is $172,000 to $230,000 Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.    

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits.

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.