Staff Assistant - State Farm Agent Team Member

ROLE DESCRIPTION:
is seeking a BILINGUAL organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
Are you a stay-at-home mom with kids in school? This position will allow 15-20 hours per week, flexible.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• BILINGUAL

BENEFITS:
Flexible hours

• Growth potential/Opportunity for advancement within my office