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Form of workJob Description
Job Information
Staff Analyst/ Transit Management Analyst
First date of posting: 2-29-2024
Last date of posting: Until Filled
Authority: OA / TA / MTA Bus
Department: Paratransit Eligibility & Compliance
Reports To: Sr. Director Paratransit SVC Eligibility Appeals
Work Location: 3300 Northern Blvd, Long Island City, NY 11101
Hours of Work: As required.
This position on the NYC Transit payroll is competitive and is eligible for the 55-a Program. This position is open to qualified persons who are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link. https://www1.nyc.gov/site/dcas/employment/55-a-program.page
Compensation
Transit Management Analyst
Associate Transit Management Analyst (OA - Represented by TWU): Min: $85,316 - Max: $110,468 Associate Transit Management Analyst (TA - Represented by DC37) Min: $86,565 - Max: $112,083
Assistant Transit Management Analyst II (OA - Represented by TWU) Min: $75,475 - $84,060
Assistant Transit Management Analyst II (TA - Non- Represented) Min: $76,577- Max: $85,288
Assistant Transit Management Analyst I (OA - Represented by TWU) Min: $65,003- Max: $76,955 Assistant Transit Management Analyst I (TA - Non- Represented) Min: $65,954- Max: $78,079
Staff Analyst:
Associate Staff Analyst (OA - Represented by TWU): Min: $85,316 - Max: $110,468
Associate Staff Analyst (TA - Represented by OSA): Min: $83,098 - Max: $107,591
Staff Analyst II (OA): $75,475 - $84,060
Staff Analyst II (TA): $73,510 - $81,871 (New Hire Rate: $63,923)
Staff Analyst I (OA): $65,003 - $76,955
Staff Analyst I (TA): $63,310 - $74,950 (New Hire Rate: $55,049)
NOTE: TA employees must be permanent in the Staff Analyst, Associate Staff Analyst, Transit Management Analyst and Associate Transit Management Analyst title to be considered.
Responsibilities
MTA New York City Transit Paratransit (Access-A-Ride) Service is a federally mandated service in accordance with the Americans with Disabilities Act (ADA) of 1990, providing origin-to-destination, demand-response, shared ride transportation for individuals with disabilities that cannot use fixed route public busses and subways. The incumbents may be assigned to any of the Paratransit departments listed below.
No-Show/Late Cancellation Appeals
These positions are critical for compliance with the Americans with Disabilities Act (ADA) guidelines.
The selected candidate will process and record receipt of completed No-Show/Late Cancellation Suspension Appeal Forms, contact clients to schedule appeal hearings, assist the Sr. Director with both suspension appeal hearings and review of written appeals (as received), complete No-Show/Late Cancellation Suspension Appeals Reports, and prepare monthly suspension notices for mail.
Education & Experience
Associate Transit Management Analyst:
- A master's degree from an accredited college in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and two (2) years of full-time satisfactory professional experience in the collection, evaluation and use of data relating to operational procedures, administrative systems, equipment and space utilization, and staffing requirements, including the preparation of charts, graphs, drawings and technical reports. One (1) year of experience must have been in the transportation industry; or
- A baccalaureate degree from an accredited college in one of the areas listed in "1" above; and three (3) years of full-time satisfactory experience as described in "1" above. One (1) year of this experience must have been in the transportation industry.
Assistant Transit Management Analyst I & Assistant Transit Management Analyst II:
- A master's degree from an accredited college in business administration, public administration, public policy, engineering, engineering technology, economics, architecture, mathematics, physics, computer science, finance, accounting, transportation planning, industrial psychology, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area, and one (1) year of satisfactory full-time professional experience in the collection, evaluation and use of data relating to operational procedures, administrative systems, equipment and space utilization, and staffing requirements, including the preparation of charts, graphs, drawings and technical reports; or
- A baccalaureate degree from an accredited college in one of the areas listed in "1" above; and two (2) years of satisfactory full-time professional experience as described in "1" above.
Associate Staff Analyst
- A Master’s degree from an accredited college with a major in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and ONE(1) year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, fiscal management or in a related field; OR
- A Baccalaureate degree from an accredited college and THREE (3) years of satisfactory full-time professional experience in the areas described in 1 above.
Staff Analyst I & Staff Analyst II
1. A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or a Juris Doctor degree from an accredited law school; or
2. A baccalaureate degree from an accredited college or university and two years of satisfactory full time professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
3. An associate degree or completion of 60 semester credits from an accredited college or university and four years of satisfactory full-time professional experience as described in "2" above: or
4. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time professional experience as described in "2" above; or
A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma.
Knowledge, Skills, and Abilities:
• Excellent organizational skills
• Effective business writing skills and effective verbal communication skills.
• Proficient in MS Outlook, Excel, Word, PowerPoint, Teams, and Zoom.
• Ability to utilize databases (ADEPT) and provide analysis to develop reports.
• Excellent interpersonal, analytical, research and problem-solving skills
• Ability to ascertain critical operational and functional issues and prioritize tasks accordingly.
Selection Method
Based on evaluation of education, skills, experience, and interview.
All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
