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Form of workJob Description
Overview
PLEASE NOTE: This is a hybrid role based out of our Pittsburgh, PA office.
Sr. UX Designer - Payments
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We are looking for candidates with enterprise experience in financial services, ideally in the Payments Space.
In this role, you’ll make an impact in the following ways:
Sets the Product UX design standards and ensures solutions are easy to use and have optimal user experience in line with overall business vision
Help teams define and shape the experience strategy, facilitating work sessions with stakeholders and users to define key design goals and requirements
Guide designers on design strategy related to research insights, execution, continuous integration, and automated deployment
Mentor and coach the design teams, specifically with new ways of working and mapping strategy to execution
Identify and remove team impediments
Work with Executive Product Manager and Product Owners to align the roadmap to vision and continuous insights to ensure voice of the customer is heard
Constantly look for better ways of solving technical problems and designing the solution, not afraid to challenge the status quo
Synthesize customer insights, research, and journeys by each team at the journey level
To be successful in this role, we’re seeking the following:
Expertise
Ability to direct clear and creative artifacts
Seasoned design expertise with deep insight into newest methods, trends, and design operations
Drives design outcomes in an Agile environment
Can make design decisions at a team and product level
Experience working on projects that span multiple organizations and business units
Individual skills
Strong communication skills with ability to align the organization on complex product decisions while advocating the voice of the customer
Active coach and mentor
Mindset & Behaviors
High-energy and passionate outlook, with an ability to influence and inspire those around them
Exhibits strong customer empathy
Hands-on problem solver
Promotes free thought, collaboration, transparency – is energized by ideas from others in team
At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:
Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
Bloomberg’s Gender Equality Index (GEI)
Best Places to Work for Disability Inclusion, Disability: IN – 100% score
100 Best Workplaces for Innovators, Fast Company
Human Rights Campaign Foundation, 100% score Corporate Equality Index
CDP’s Climate Change ‘A List’
Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTSBachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required; advanced degree preferred10-12 years of experience required; experience in the securities or financial services industry is a plus. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
EEO Statement:
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
