Sr. Technical Analyst (Oracle Ebs Suite - Finance & Procurement)

HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging.
We are adding a Technical Analyst, Oracle EBS Suite (Finance and Procurement) to our team in Muscatine, IA!
The Technical Analyst is responsible for the technical design, documentation, and delivery of HNI’s technical solution using Oracle Applications 12.2.10 and related technologies in the area of Financial modules and Oracle cloud Procurement and Finance modules.
This role involves:

• Analyzing, configuring, and resolving software problems.
• Interacting with network services, application administration, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
• Utilizing one-on-one consultancy to end users.
• Independent analysis, communication, and problem solving.
• Simulating or recreating customer problems to resolve operating difficulties.
• Recommending systems modifications to reduce customer problems.

Essential Functions:

• Prepare & provide technical design documentation using Oracle Application functionalities / Constructs available using related Technologies such as Workflow, Business events, PL/SQL, customizable hooks or personalization etc.
• Review Code to ensure it follows HNI Standards and meets performance expectations.
• Work with development team (onsite and offshore) to ensure timely Design & code delivery
• Review and approve Technical Object design & Testing results.
• Provide second and third-tier support for production issues.
• Diagnose and repair problems via email, phone or in person at the user’s station
• Hardware and software troubleshooting
• Escalating and monitoring issues when dealing with external vendors
• Software / applications installation, repair, deployment
• Take ownership of escalated support issues and find resolution to problems
• Evaluate functionality of technology and systems. Recommend upgrading of appropriate systems and equipment as needed
• Provide day-to-day IT support to business partner groups
• Ability to work “on call” as required
• Participate in approved projects as required by IT discipline
• Provides technical support and maintenance in activities associated with the identification, prioritization, and resolution of reported problems. Activities include recognition, research, isolation, resolution, and follow-up
• Resolve and assist executive IT support incidents or service requests
• Ability to document and update standard work
• Provide technical mentoring and coaching to team members

Qualifications, Education, and Experience:

• Bachelor’s degree
• Minimum 6 years of design and development experience in Oracle application R12 module(s) such Accounts Receivables, Accounts payables, Payments, Purchasing, General Ledger, Cash Management.
• Minimum 8 years of hands on development experience in Oracle PL/SQL, Oracle Forms, Oracle Reports, Workflows and Oracle Application Framework development.
• Hands-on Experience in Oracle Configure to Order Process preferred.
• Experience in Oracle Cloud is preferred but not mandatory.
• Experience in the manufacturing industry is preferred.
• Experience with Oracle SOA is preferred but not mandatory.

Skills:

• Advanced interpersonal skills and ability to work/learn as part of a team
• Advanced organizational and prioritization skills
• Advanced skill in providing confident and polite customer service
• Advanced troubleshooting and configuration skills
• Advanced PL/SQL skills
• Advanced Oracle Forms, Reports, and JDeveloper skills
• Advanced troubleshooting technical issues via phone and in-person
• Functional Knowledge of EBS Finance and procurement related modules

We look forward to hearing from you!

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HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation’s leading manufacturer and marketer of hearth products.

As one of the larger employers in Iowa, HNI Corporation was recognized in 2018, 2019, and 2020 for the diversity of our Board of Directors and was named in 2020, 2021, and #6 in 2022 as one of America's Most Responsible Companies by Newsweek.

How we act today protects how we live tomorrow. Check out our CSR Report here: https://www.hnicorp.com/social-responsibility

Diversity, equity, and inclusion (DEI), are not just core beliefs at HNI - they are operational imperatives. We value each other’s differences in experiences and ideas to solve problems and better serve our customers. Take a look at our DEI goals here: https://www.hnicorp.com/diversity-equity-and-inclusion

We offer Benefits on Day 1, including a new voluntary benefit, Daily Pay! To learn about all the benefits HNI has to offer visit www.HNIbenefits.com.

We also invite you to visit us at www.HNICorp.com to learn more!