Sr. Supervisor, Quality Assurance

Country:
United States of America
Location:
CAG01: CTD-Athens, GA 700 Olympic Drive, Athens, GA, 30601 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
Manages the execution of Quality Assurance objectives. Provide leadership and supervision to a team of entry to intermediate level Quality Assurance professionals. Sets day-to-day objectives for the achievement of immediate Quality Assurance goals and supervises completion. Provides planning support to improve Quality Clinic metrics and rating.
Key Responsibilities

• Supervise diverse team of hourly Quality associates including quality technicians, auditors and inspectors. Ensuring daily priorities and objectives are met.
• Ensure all safety, training and development goals are achieved for the Quality Clinic staff.
• Owner of Quality Clinic processes and metrics: Incoming Inspection, NC- Material Processing, Layered process Auditing and Turn back management.
• Drive Carrier Excellence mindset throughout the Quality Clinic staff: 5S, Kaizen, RRCA, and Standard work
• Provide support for Quality Engineering team, including investigation and containment activities
• Provide Daily guidance to Quality and Operations teams on status of investigations and result of inspections.
• Other job duties as assigned

Basic Qualifications

• High School Diploma/ GED
• 3+ years of manufacturing and/or automotive experience

Preferred Qualifications

• Bachelor's Degree
• In lieu of degree 10 years of manufacturing experience
• 2+ Years of Quality experience required; Automotive or Manufacturing
• Quality Engineering or similar certification, ASQ or equivalent
• Lean/Six Sigma Yellow belt or higher
• Must have knowledge of quality management systems (QMS), Corrective and Preventative Actions (CAPA), Production Part Approval Process (PPAP)
• Root Cause Analysis (RCA) skills are a must, i.e. 8D, A3 utilization
• Highly organized with strong prioritization skills
• Excellent written and verbal communication capabilities
• Proficient with Microsoft office (Outlook, Excel, PowerPoint, Teams, SharePoint, Power BI)
• Team building skills and project leadership experience

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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