Sr. Sales Operations Analyst

We are looking for a Sr. Sales Operations Analyst to join our team in our Londonderry, NH office. In this role, you will:

• Be an expert in complex capital equipment transactions along with working with Strategic Relations team on business terms and T&C, partnering with Revenue Team to ensure all revenue rules are met.
• Manage and own non-standard deal requests, collaborate with GMs to structure complex deals and driving cross-functional and cross solution collaboration.
• Accelerate deal closure through understanding EFI Inkjet business, deal structures and pricing to support our worldwide sales teams.
• Read, interpret, and escalate contractual language mark up from customers, collaborate with internal teams to respond in timely manner.
• Ensure all transactions adhere to internal revenue recognition policies and operational guideline and procedures
• Drive best practices to increase sales efficiency and effectiveness by partnering with Regional Sales Operations managers via deal reviews, early checkpoints and enforcement of standard business practices and policies
• Escalate issues and exceptions - collaborate to process changes and improvement
• Partner with sales reps and leaders to use data to help drive business decisions
• Lead weekly pipeline review calls
• Roll out new sales quoting tool, delivering training and driving adoption
• Establish metrics and processes to improve business visibility and consistency

• Bachelor's degree in Business, Finance, Marketing, Economics or related field.
• Minimum of 3-5 years Sales Operations, Deal Desk or related experience
• Understanding of revenue guidance as it relates to bundling multiple elements, future functionality and other complex accounting requirements.
• Strong analytical and problem solving skills
• Understanding of basic principle of financing deals
• Excellent business acumen and proven ability in commercial negotiations
• High emotional IQ ('EQ') and ability to maintain poise under pressure
• Self-starter with ability to independently identify action items required in any given situation
• Able to form and maintain strong cross functional business relationships. Must be a team player.
• Proficiency in Microsoft Office skills including advanced Excel and Word skills required.
• Good written and verbal communication skills
• Experience in CRM tool required (Salesforce.com preferred)
• Experience in Enterprise system required (SAP preferred)
• Good organizational, project and time management skills with high attention to detail
• Flexible and able to multi-task and ability to thrive in fast pace and fast changing environment
• Fast learner, self-starter/demonstrated ability to take initiative