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SalaryRequisition ID: 839615
Store #: RDO053 LensCrafters Region 053
Position:Full-Time
Total Rewards: Benefits/Incentive Information
Store #: RDO053 LensCrafters Region 053
Position:Full-Time
Total Rewards: Benefits/Incentive Information
At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.
By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.
LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.
GENERAL FUNCTION
The Sr. Regional Manager delivers key results through a high-quality patient & customer experience in a multi-unit cross functional environment with retail, lab & doctor services. The SRM establishes LensCrafters as the premier destination for all vision needs, gains market share, drives topline/profitability growth, delivers KPIs, establishes high standard of performance through top talent & adherence to all policies & procedures. The typical scope of leadership is 20-30 locations/store managers.
MAJOR DUTIES AND RESPONSIBILITIES
- Coach teams to achieve store goals
- Lead teams through effective performance management
- Hire high caliber external talent & develop internal talent
- Business analysis & action plan communication to optimize results
- Drive achievement of team/individual KPIs
- Labor management & inspection of team rostering/schedules
- Ensure stores delivery of consistent brand, patient & customer experience
- Inspire team to promote an environment of personal accountability
- Ensures all Company approved initiatives are implemented & maintained
- Works weekends/evenings in support of business needs, taking responsibility for optimal running of the store & ensuring goals are met
BASIC QUALIFICATIONS
- High School graduate or equivalent
- 5+ years multi-unit retail experience
- 8+ years management experience
- A proven track record of delivering positive results and positive growth
- Excellent business and financial acumen including operational analysis
- Comprehensive knowledge of retail operations, processes and policies
- Working knowledge of computers and Microsoft Office
- Strong basic math skills
- Ability to travel up to 80%; willing and able to work weekends, and physically in stores during times of high business need
- Strong command of the English language for correspondence
PREFERRED QUALIFICATIONS
- College degree or equivalent
- Previous experience in leadership position within retail or customer service industry
- Knowledge of basic optics and merchandise
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
