Sr. Practice Manager - Palmetto Bay

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The Department of Ambulatory Services is currently seeking a Sr. Practice Manager for UHealth at Palmetto Bay in Miami. The Senior Practice Manager directs and maintains all aspects of the daily activities of the practice for its successful operation, which includes the efficient and timely scheduling of patients for clinics and surgeries. Moreover, the Senior Practice Manager develops, trains, coordinates, and recruits personnel for the practice to ensure that all offices are properly staffed and operational. Additionally, the incumbent supervises scheduling support staff for Primary Care physicians to ensure patient access and satisfaction, and effective and efficient coordination of out-patient appointments.

• Manages and coordinates the activities of office and clinic personnel. Approves time and attendance documents.

• Oversees recommendations for hires, transfers, promotions, and terminations, and trains and evaluates all positions for the practice.

• Maintains and adjusts job descriptions for department staff. Sets goals and objectives for support staff and evaluates their performance.

• Trains or facilitates the training of personnel within the assigned division(s).

• Participates in customer service and leadership training.

• Attends University meetings regarding UCare, Epic implementation, HIPAA compliance, and third-party payor contracts.

• Develops and implements an inventory control system for supplies and materials required by the practice.

• Oversees employee, patient, and physician relations and problem resolution as it occurs in the offices.

• Ensures compliance with University policies and procedures.

• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.

• Ensures employees are trained on controls within the function and on University policy and procedures.

CORE QUALIFICATIONS

Education:

Bachelor’s degree in relevant field required

Experience:

Minimum 5 years of relevant experience required

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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