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Johnson & Johnson is currently seeking a Sr. Program Manager, ACUVUE® Practice Engagement to join our Johnson & Johnson Vision Care, Inc. Team based remotely in the continental United States.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
The Sr. Program Manager, ACUVUE® Practice Engagement will be responsible for ACUVUE® Loyalty Programs, inclusive of the end-to-end strategic vision, roadmap evolution and execution. They will orchestrate integrated program progression, including enhanced offerings and promotions to engage customers. They will own, curate, and shape program roadmaps, as well as oversee program customer experience to accelerate engagement adoption. Will function as lead across a wide variety of teams to evaluate and prioritize market needs and feasibility for differentiated enhancements and program adoption. Creatively works to address unique customer opportunities to grow customer engagement through significant cross-functional partnership across sales, operations, sales training, marketing, health care compliance, legal, finance, business intelligence, and senior leadership. Will coach, mentor, and inspire direct reports to upskill marketing fundamentals and coordinate across Practice Engagement team to produce optimal solutions that drive share growth and long-term relationships with Johnson and Johnson.
Key Responsibilities:
· Identifies and prioritizes insights, market opportunities, and unmet customer needs
· Connects directly and indirectly with customers to understand needs states, difficulties, and opportunities to drive captivating solutions that encourage long term relationships with Johnson & Johnson
· Shapes and owns roadmap for differentiation and simplification
· Evaluates program adoption and engagement
· Cross-functional lead to explore enhancement feasibility and sustainability, including health care compliance and financial case
· Maintains enhancement intake process and evaluation, as well as backlog
· Leads all aspects of Practice Engagement commercialization go-to-market for all loyalty program(s) and digital solutions
· Works closely with the Senior Manager of Digital Practice Solutions to ensure cohesiveness of what, how, and when new program offerings are brought to market
· Onboards new hires; supervises team of direct reports
· Communicates program vision to internal and external customers
· Is responsible for agency management and program positioning
Qualifications
· Bachelor’s degree required.
· A minimum of eight years total business experience, formal marketing experience required at least 2 years.
· Prior successful demonstration of white space thinking, analyzing market needs, and bringing creative and competitive solutions to life.
· Required attention to detail and ability to proactively navigate complex details to lead other internal partners to end-to-end delivery of customer centric solutions.
· Validated leadership track record that cultivates strong cross-functional followership and team co-ownership.
· Prior shown success as manager who builds, inspires, and coaches impactful teams and elevates marketing competencies.
· A demonstrated ability to prioritize and act on highest priority feedback, while influencing cross-functional and senior management to impact decision-making is required.
· Analytical mentality, strong business acumen, ability to turn insights into action, and influence fact-based decision making is required
· Interpersonal flexibility to effectively interact with a broad range of personnel in a feedback-rich environment to produce collaborative solutions.
· Strong communication, presentation, and facilitation skills are required.
This position is based remotely in the continental United States.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The base compensation for the role is between $118,000-$203,550. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Employees are eligible for the following time off benefits:
· Vacation – up to 120 hours per calendar year
· Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
· Holiday pay, including Floating Holidays – up to 13 days per calendar year
· Work, Personal and Family Time - up to 40 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
This job posting is anticipated to close on 5/20/24. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.
